NovoNordisk_CushmanWakefield_RPF_FINAL

Proposal for Global Real Estate Services

June 2020

Executive Summary

Cushman & Wakefield is pleased to present our proposal to achieve Novo Nordisk's ("NN") initial strategic ambitions (as per your scope document) and also hope to develop a successful partnership that delivers an optimal real estate solution across the NN portfolio.

At Cushman & Wakefield, we are accustomed to delivering results to clients in the early stages of establishing a centralized approach to real estate. This is our area of expertise; we have the best track record in the industry with these types of clients. In the Life Science sector alone, examples include Pharmaceutical Product Development, Novozymes, Lonza and Dentsply Sirona. Cushman & Wakefield started with a transaction mandate, but subsequently grew the partnership scope by delivering portfolio- wide solutions resulting in significant savings/efficiencies for the clients.

We deliver 100 portfolio transformation plans every year

We understand the journey to becoming your trusted real estate advisor takes time. We welcome the opportunity to take the first step with NN and immediately demonstrate how our expertise and insight will unlock savings/value creation at an individual transaction level. We have already demonstrated this with NN in Copenhagen, Warsaw, and Istanbul. Our proposed Platform and Account Team have been specifically chosen for their Life Science and Transaction Management expertise and a demonstrable track record in delivering results for clients making their first steps into a real estate outsourcing model.

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Table of Contents

Quality Management

Engagement with Social, Ethical, and Environmental Standards

Supplier Code of Conduct and Guidelines

Engagement with Suppliers

Organization

Business Ethics

Service Portfolio

Quality

Responsible Sourcing

Implementation and Experience

Quality Management

Quality Management

Has the company been certified pursuant to an official quality management scheme (e.g. ISO 9001)? Yes No Does your company have its own quality system? Cushman & Wakefield is committed to complying to maintain our management system in line with the requirements of ISO 9001 and to provide employees and interested parties with the leadership, guidance, and instruction to ensure our service provision is consistent throughout all of Cushman & Wakefield operations: • Provides products and services efficiently, that are technically innovative, defect-free and on-time • Make appropriate financial and staff resources available to support sustainable procurement • Implement appropriate means of measuring progress, including establishing a baseline and having regular reporting • To act in-line with ISO 14001 standards • Offer training to staff on ethics and sustainability We are dedicated to the provision of product and management services which optimise the development potential and all life performance of our customers’ assets. Our corporate philosophy emphasises a consultative approach in all dealings with customers, employees and suppliers to provide the best possible value and return for resources expended. Cushman & Wakefield is committed to complying with the requirements of the management system and continually monitoring, analyzing, reviewing and improving the effectiveness of processes through: • Structured induction and training programs • Auditing and assessment of the management system for compliance and effectiveness • The monitoring of progress and performance of processes against established objectives and indicators from reliable data sources • The systematic review of performance data and the identification and implementation of improvement opportunities • The Quality Policy establishes the framework and authority upon which Cushman & Wakefield bases its management practices • Provides the best possible outcome with the least amount of risk • Satisfies the agreed contractual and commercial requirements Cushman & Wakefield bases its management practices on: • Adhering to ISO 9001 quality standards including audits of our operations

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Engagement with Social, Ethical, and Environmental Standards

Engagement with Social, Ethical, and Environmental Standards

How much does your company's management know about the standards in the Novo Nordisk Responsible Sourcing Programme?

Does not know about them Knows about them Has read them and confirmed their understanding Has included them in the company's own business policies and guidelines

Is your company member of/signatury to social, ethical, or environmental initiatives/ organizations?

International policy initiatives (e.g. UN Global Compact) Industry initiatives (e.g. Pharmaceutical Supply Chain Initiative (PSCI), International Cocoa Initiative, Electronic Industry Citizenship Coalition (EICC), Better Cotton Initiative (BCI), etc.) Social, ethical and environmental initiatives (e.g. Ethical Trading Initiative (ETI), Fair Labour Association (FLA), Business Social Compliance Initiative (BSCI), The Global Social Compliance

Programme (GSCP), Supplier Ethical Data Exchange (SEDEX), etc.) Social, ethical and environmental certifications (e.g. SA8000) Other

How many of your other customers have specific expectations/requirements regarding your company's social, ethical, and environmental performance? All customers Majority of customers Few customers Other None

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WHAT WE BELIEVE We believe deep local and global insight creates significant value for our clients. We believe diversity in our organization , supported by an inclusive culture , inspires our people to innovate and deliver better results for our clients. We believe that every touch point is an opportunity to deliver an exceptional experience for our clients . We believe in setting the highest standards for ethical conduct , mutual respect and sustainability. WHAT CLIENTS CAN EXPECT – A COMPELLING COMMITMENT The BEST INSIGHT , which comes from an understanding of changing markets and opportunities An AGILE APPROACH to every opportunity that guarantees adaptable, client-centric solutions An UNWAVERING PASSION for the business of exceeding the expectations of our clients A COLLABORATIVE CULTURE that empowers our people and creates new solutions others cannot see

Does your company report on social, ethical and environmental performance?

With 53,000 people strong, we make a difference to employees, clients, shareholders, and communities as we work together to shape a sustainable, successful, responsible firm. Cushman & Wakefield’s Corporate Social Responsibility Report highlights our ongoing commitment to corporate citizenship and to providing progress towards international targets. Corporate social responsibility is embedded in our firm’s practices and strategic vision for the future. Cushman & Wakefield’s 2018 Corporate Social Responsibility Report demonstrates that we’re delivering on our promise to our many stakeholders to operate with integrity, responsibility, and ethical standards Our top ten CSR priorities » Creating the future of real estate

» Adding sustainable value in real estate » Enhancing the way people live and work » Revitalizing urban centers » Valuing our people » Innovating through diversity & inclusion (D&I) » Promoting community solidarity » Committing to environmental stewardship » Ensuring ethical supplier relationships » Upholding compliance, ethics and anti-corruption

Cushman & Wakefield has offices all over the world, and each of these communities has its own unique culture, requirements, and sensitivities. We believe that investing in our society is essential to our role as a responsible and positive contributor to local communities. We have a strong culture of supporting local organizations through employee volunteering, corporate fundraisers, and financial resources. Our commitment to be a responsible business is highlighted in our efforts to support D&I, employee satisfaction and engagement, and being a better neighbor to communities and the environment. Accomplishments include: • Continued to build a more diverse and inclusive workplace: 65% of managers hired in the U.S. were diverse, women represented 42% of new hires globally, and women comprised 40% of our external Board of Directors • Surveyed employees and found that more than 75% confirmed they would recommend Cushman & Wakefield as a great place to work • 93% of employees globally completed Code of Business Conduct training • 26% reduction in global greenhouse gas emissions (Scope 1 & 2) per per $billion revenue between 2017 and 2018

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Supplier Code of Conduct and Guidelines

Supplier Code of Conduct and Guidelines

Do you evaluate and select suppliers based on their ability to meet social, ethical, and environmental standards? Cushman & Wakefield is committed to conducting its business in accordance with the highest social, ethical, and environmental standards. Employees and vendors/suppliers are expected to comply with our Global Vendor/Supplier Integrity Policy as well as Cushman & Wakefield's Global Code of Business Conduct and other policies and standards referenced therein. Has your company adopted a Supplier code of conduct or Guideline on social, ethical, and environmental performance? Cushman & Wakefield has multiple guidelines and codes of conduct regarding our Social, Ethical, and Environmental responsibilities and commitments. We believe the business practices and actions of a vendor/supplier reflect upon Cushman & Wakefield, its reputation and brand. Cushman & Wakefield has, therefore, developed these Vendor/Supplier Ethical Standards to clarify our expectations in the areas of business integrity, labor practices, health and safety, and environmental management. In short, all vendors/suppliers are expected to conduct business responsibly, with integrity, honesty, and transparency, and adhere to the following principles: • Provide safe, healthy and compliant working conditions • Maintain awareness of and comply with all applicable laws and regulations of the countries where they operate, including but not limited to, all anti-corruption laws • Compete fairly for the company's business, without paying bribes, kickbacks or giving anything of value to secure an improper advantage • Encourage a diverse workforce and provide a workplace free from discrimination, harassment or any other form of abuse • Treat employees fairly, including with respect to wages, working hours and benefits • Prohibit all forms of forced or compulsory labor • Prohibit use of child labor • Carry out operations with care for the environment and comply with all applicable environmental laws and regulations • Maintain accurate frinancial books and business records in accordance with all applicable legal and regulatory requirements and accepted accounting practices • Support compliance with these Ethical Standards by establishing appropriate management processes and cooperating with reasonable assessment processes requested by Cushman & Wakefield • Conduct business in accordance with the Cushman & Wakefield's policies regarding conflicts of interest, gifts and entertainment and charitable contributions (set forth in the Cushman & Wakefield's Global Code of Conduct and Global Anti-Bribery and Corruption Policy) when dealing with Company employees • Report suspected violations of these Ethical Standards Cushman & Wakefield values our commitment to maintaining high Social, Ethical, and Environmental standards. We have included our Codes of Conduct and Policies in full as separate attachments on C oupa , titled: • CW Global Vendor Supplier Integrity Policy - January 2020 • CW Global Environment Policy • CW Global Code of Business Conduct 2020 • CW Global Client Third Party Privacy and Confidentiality Policy 2020

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Select all that apply:

Environment (emissions, hazardous waste, etc.) Working conditions (e.g. child labour, working hours, minimum wages, etc.) Occupational health and safety (Personal protection, fire prevention, safety training, etc.) Business ethics (Corruption, animal welfare, etc.) We have no Supplier code of conduct or Guideline on social, ethical, and environmental performance

Has your company communicated the Supplier code of conduct or Novo Nordisk Responsible Sourcing Standards to your Suppliers? All suppliers informed

Majority of suppliers informed Selected suppliers informed None informed

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Engagement with Suppliers

Engagement with Suppliers

Does your company purchase from certified suppliers (e.g. SA8000)? Yes No

Has your company completed a risk assessment of your supply chain (e.g. self assessment by or monitoring of individual producers, desktop research, or other)? Yes No Cushman & Wakefield deploys the full extent of our strategic sourcing organisation to identify, create, and deliver value for NN — including utilizing our Supplier Diversity Program. Our procurement leverages people, processes, and technology to accelerate value delivery for our clients. Has your company engaged your suppliers in any of the following? (select all that apply) Monitoring or audit activities (internal or 3rd party auditors) Training of suppliers in social, ethical. or environmental performance or other relevant capacity building activities Implementing joint improvement initiatives Supplier self assessment Inclusion of contract clauses referring to social, ethical, and environmental standards

Please list the typical focus areas for improving social, ethical, and environmental performance in your supply chain? We maintain a long-standing commitment to

We are members of the National Minority Supplier Development Council (NMSDC) and track and report on the following diversity classifications: • Minority Owned Business Enterprises (MBE) • Woman Owned Business Enterprises (WBE) • Minority/Woman Owned Business Enterprises (MWBE) • Disadvantaged Business Enterprises (DBE) • Small Disadvantaged Business (SDB)

diversity and are committed to providing qualified diverse suppliers with opportunities to deliver goods and services in the areas where we conduct our business. We also work with partners that demonstrate support of our efforts by extending opportunities to diverse suppliers that support their supply chain. Our commitment to diversity is further strengthened by our parent company, TPG, who continually supports and invests in our world-class Supplier Diversity Program.

Suppliers are required to provide verification of ownership and control through a third-party certification agency for Cushman & Wakefield to recognize diversity status. Certification agencies include: • National Minority Supplier Development Council (NMSDC)

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Has your company terminated business relations with any suppliers due to inadequate social, ethical, or environmental improvement? Yes No No - never needed to Due to GDPR we cannot disclose details Does your company report on your supplier's social, ethical, and environmental performance? Yes No Our Supplier Self- Registration portal: • Allows potential suppliers to log in and register. They take a brief survey to self-identify if they are a diverse supplier • The portal connects Cushman & Wakefield professionals with registered suppliers when opportunities are available • Although registration allows Cushman & Wakefield and suppliers to connect, the process does not commit Cushman & Wakefield in any way nor is it a guarantee business for suppliers • We maintain a list of preferred diverse suppliers on our internal Advantage Procurement Portal to help increase diversity spend for our clients

Please add any other relevant comments on social, ethical, and environmental performance by you and your supply chain. Cushman & Wakefield’s commitment to growing diversity in our business practices has resulted in recognition from clients and other organizations.

• Entergy: We've helped Entergy surpass its 20% diversity spend threshold • UTC: We have helped increase UTC’s MWDVBE vendor spend from 3.5%t to 21%

• Confidential Utility Company: Our company helped grow this company’s MWDVBE spend to 38% • Toyota: We are assisting Toyota in moving its current goal of 10.5% MWDVBE spend to 20% over the next three years • MassPort: We are currently exceeding our goal of providing more than 16% minority involvement in the contract in a combination of labor and supply services

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Organization

About Cushman & Wakefield

Cushman & Wakefield, Inc. is the preeminent global leading commercial real estate services firm with an iconic brand and approximately 53,000 employees, led by an experienced executive team. We operate from approximately 400 offices in 60 countries, managing approximately 4.1 billion square feet of commercial real estate space on behalf of institutional, corporate and private clients. We serve the world’s real estate owners and occupiers, delivering a broad suite of services through our integrated and scalable platform. Our business is focused on meeting the increasing demands of our clients through a comprehensive offering of services including Property, Facilities, and Project Management, Leasing, Capital markets, Valuation, and other services. Our global headquarters is located in Chicago at 225 W. Wacker Drive, Chicago, IL 60606 Our America’s headquarters is located in New York City at 1290 Avenue of the Americas, New York, NY 10104 Global Presence Our global presence and integrated platform enables us to provide a broad base of services across geographies. We hold leading positions in all of our key markets. This global footprint, complemented with a full suite of service offerings, positions us as one of a small number of providers able to respond to complex global mandates from large multinational occupiers and owners.

400

60 Countries

$8.8 B 2019 Revenue

53,000

4.1B SF Managed

Offices

Employees

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Organization

To what degree are your first tier suppliers located in the following regions? *APAC *EMEA *LATIN AMERICA *UNITED STATES

*CANADA None Low degree

None Low degree

None Low degree

None Low degree

None Low degree

Medium degree HIGH DEGREE

Medium degree HIGH DEGREE

Medium degree HIGH DEGREE

Medium degree HIGH DEGREE

Medium degree HIGH DEGREE

Is your company able to support Novo Nordisk with a Key Account Manager in CET Timezone +/- a few hours? Yes No

Please describe your international network of partners. Cushman & Wakefield’s strategy for our global footprint is to be in all major markets. To that end, Cushman & Wakefield has a formal Global Alliance Program and Best-in-Class network that enables us to service our clients throughout the globe/region/country where we have limited or no operating presence and has enriched our standard service delivery for the last 20 years. A fully integrated extension of our platform, the Global Alliance Program Tenant Representation and Agency Leasing alliance partners are branded a Cushman & Wakefield and are active members in the firm’s Industry & Specialty Advisory Groups, including Retail, Industrial, and Land, among others. Alliance partners are select, independent firms that provide our clients with extended geographic reach, and to offer high-quality, comprehensive services through best-in-market professionals. These partners provide us with the strongest teams in selected markets and we have developed ongoing relationships with these partner organizations, some of which span to 10 to 15 years. Importantly, they have an established market presence and has deep relationships within their communities. Our Alliance Partners are proud to be associated with Cushman & Wakefield, donning our branding and adhering to our service level agreements. Performance is reviewed on an annual basis to ensure our standard of quality is met to continually quality for the Alliance Program, which is overseen by Regional Chief Operating Officers and supported by our closely connected network of dedicated program and market leadership within each of our global regions.

The benefits of our Alliance program are substantial: • By forming alliances and not buying companies, we retain senior, experienced staff and keep our costs to a minimum • We choose our Alliance Partners for their market share, expertise and contacts; often our Alliance Partner will be the number one real estate provider within their country, region or market

• Our Alliance Partners are contractually bound to us; contracts are reviewed annually, and brokers undergo KPI review at project close—as we would do in any Cushman & Wakefield office • All Alliance Partners adhere to our processes, systems and governance so you receive seamless service • Our reputation is important to us; we only share our brand with the best

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In which market/continent do you have the strongest business presence? As one of the largest leading tier service providers in our industry, Cushman & Wakefield is a recognized commercial real estate leader with a brand that is known for client service. As a result, we either lead the market, or are among the top three market leaders, in every city in which we operate an office. More specific overall market share data is not available.

Are there any markets/continents you are NOT represented in/covering? As a U.S. based company, we are banned from doing business with the following countries: • Iran • North Korea • Syria • Sudan • Cuba • Venezuela

To what degree are you also representing landlords? None Low degree Medium degree High degree

How will you be able to ensure resources and/or deliveries to projects with short notice? Our continuous improvement process ensures that the lessons of practical implementation become the basis for ever-improving performance and quality. As such we have processes in place for delivering projects at short notice: • Scalable, dedicated and dynamic resources for select services • Scalable technology adaptable to change • Scalable processes continuously refined and improved to manage complexity • Market analysis • Research, strategy, planning

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Business Ethics

Business Ethics

Is your company willing to sign a contract including the attached Business Ethics Standard contract clause? Yes No

Cushman & Wakefield has reviewed and signed the Business Ethics Standard contract clause, found on pages 21-23 of this document. We have also included this signed clause as a separate attachment, titled "CW_Novo Nordisk Business Ethics Contract Clauses 25th June"

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January 2019

Business Ethics Contract Clauses – Contracts for high and low risk TPRs

To be included in contracts with high and low risk Third Party Representatives (as defined in requirements on Third Party Representatives in Compliance Framework), as follows: • All clauses to be included in contracts for high risk TPRs • Clauses 1-7 to be included in contracts for low risk TPRs; remaining clauses are optional The BE contract clauses have been drafted based on a set of standardized anti-bribery clauses developed by TRACE International. The clauses have been designed to be universally acceptable without revision. If absolutely necessary, amended wording can be used, provided that Local Legal has approved and ensured that any amended wording adequately protects Novo Nordisk. The rationale for approving any amended wording should be explained and documented by Local Legal in the Local Legal tab in the TPR system or through other, adequate documentation attached to the contract (for high risk TPR contracts). For low risk TPR contracts, Local Legal documents approval through sign off on the contract next to the signee or through approval by email attached to the contract. Please note that the key clauses 2, 3, and 4 should not be amended unless exceptional circumstances apply. The clauses are a supplement to the main agreement, which must include all the main provisions relevant for the performance of the Agreement, incl., but not limited to, provisions relating to: The corporate standard contract templates include all the main provisions (incl. the above), but if a different contract template is used, please ensure that such provisions are already included in the main agreement. Language in yellow should be replaced as indicated. The yellow color and brackets should be deleted in the final version. When including these clauses in a contract, please ensure that a printed version of the latest Annual Certification is enclosed as appendix to the contract. TO BE INCLUDED IN CONTRACTS FOR BOTH HIGH AND LOW RISK TPRs: 1. Definitions Anti-Corruption Legislation: means the United Nations Convention Against Corruption, the U.S. Foreign Corrupt Practices Act, the UK Bribery Act, any applicable national laws and regulations implementing the OECD Convention on Combating Bribery of Foreign Public Officials in International Business Transactions, and any applicable laws and regulations prohibiting public or commercial bribery, extortion, kickbacks or other unlawful or improper means of conducting business. • Type of agreement and nature of services (agency, distribution, etc.) • Payments and reimbursement of expenses • Payment terms and bank details • Assignment of the Agreement

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Novo Nordisk’s Business Ethics Code of Conduct: is the document that outlines the key Business Ethics principles of Novo Nordisk. Any Third Party Representative hired to act on Novo Nordisk’s behalf and/or in the interest of Novo Nordisk must adhere to these principles. This document only describes Novo Nordisk’s key Business Ethics principles. By entering into a contract with Novo Nordisk, the Third Party Representative acknowledges that the Third Party Representative will comply with Business Ethics compliance requirements in local and international legislation, Anti-Corruption Legislation, and relevant industry codes. Novo Nordisk’s Business Ethics Code of Conduct is attached as Appendix [NUMBER]. Public Officials: means any officer, employee, agent, or representative of any government-owned or controlled entity, instrumentality or any person acting in an official capacity, including any candidate, official, or representative of a political party. For avoidance of doubt, doctors, hospital administrators and other persons at government- run, government-owned or government-controlled hospitals are Public Officials . 2. Anti-corruption and Novo Nordisk’s Business Ethics Code of Conduct In connection with the performance of this Agreement, [THIRD PARTY] represents that neither it, nor anyone acting on its behalf, has violated or will violate any Anti-Corruption Legislation or Novo Nordisk’s Business Ethics Code of Conduct. [THIRD PARTY] agrees that it has not and will not, directly or indirectly, offer, promise, authorize, solicit, pay, or give anything of value (including money) to: 1) Influence any acts, decisions, or omissions made by any Public Official to obtain or retain business or secure an improper business advantage, 2) Induce any individual to act improperly in violation of his or her duty; 3) Induce any Public Official, or any other individual, to use his or her influence with a government, instrumentality, or private entity to commit an improper act or to obtain or retain business, and Furthermore, no part of the payments received by [THIRD PARTY], directly or indirectly, from Novo Nordisk, will be used for any purpose which would cause a violation of the Anti-Corruption Legislation, or Novo Nordisk’s Business Ethics Code of Conduct. [THIRD PARTY] represents that it has adequate internal controls in place to ensure services under this agreement are in compliance with the Anti-Corruption Legislation and Novo Nordisk’s Business Ethics Code of Conduct. 3. Right to Audit Upon request by Novo Nordisk, [THIRD PARTY] will make available for an audit to be performed by a recognized Chartered Public Accountant (“CPA”) designated by Novo Nordisk, all records that relate to this Agreement, including, but not limited to, relevant accounting records, transactional records, financial documents, or written policies and procedures. [THIRD PARTY] will keep and preserve all such records for 5 years, subject to any applicable data protection law or express legal restriction. The CPA shall provide to Novo Nordisk only information obtained from such audit that relates to a possible violation of the Anti-Corruption Legislation or Novo Nordisk’s Business Ethics Code of Conduct. Novo Nordisk shall pay all costs of such audit, unless such audit uncovers any violation of Anti- Corruption Legislation or Novo Nordisk’s Business Ethics Code of Conduct in which case, the [THIRD PARTY] shall pay all costs of such audit. 4. Termination and liability In the event of a breach of these Business Ethics Contract Clauses, such a breach is considered a material breach and this Agreement may be terminated by Novo Nordisk with immediate effect upon written notice. 4)

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Any claims for payment by [THIRD PARTY] with regard to any transaction for which a breach has occurred shall be refunded to Novo Nordisk by [THIRD PARTY]. Novo Nordisk will not be liable for any claims, losses, or damages arising from or related to failure by [THIRD PARTY] to comply with the Anti-Corruption Legislation and/or Novo Nordisk’s Business Ethics Code of Conduct, and [THIRD PARTY] will indemnify and hold Novo Nordisk harmless against any such claims, losses, or damages. 5. Books and Records [THIRD PARTY] certifies that all payments made in connection with the performance of this Agreement will be properly and accurately recorded in its books and records, including amount, purpose, recipient, and maintained in accordance with their internal procedures along with supporting documentation, incl. accurate detailed records of any external expenses (reimbursed or paid by Novo Nordisk) to be maintained for review by Novo Nordisk upon request. 6. Disclosure and External Reporting If [THIRD PARTY] learns of, or suspects, any violation of the Anti-Corruption Legislation or Novo Nordisk’s Business Ethics Code of Conduct in connection with the performance of this Agreement, it will immediately advice Novo Nordisk in writing of such knowledge or suspicion. [THIRD PARTY] agrees to cooperate fully in any Novo Nordisk investigation to determine if there has been a violation. [THIRD PARTY] agrees that any information relating to this Agreement, including the existence and terms of this Agreement may be disclosed to government agencies and to any other person or entity that Novo Nordisk determines has a legitimate need to know. 7. Sub-Contractors [to the extent subcontractors are used] [THIRD PARTY] certifies that it has taken reasonable measures to prevent sub-contractors, or any other third parties performing services in connection with this Agreement and acting under their authority and control, from breaching these Business Ethics Contract Clauses. [THIRD PARTY] shall be entirely responsible for the activities and omissions of such subcontractors and shall indemnify and hold harmless Novo Nordisk against any and all claims, expenses (including reasonable attorney’s fees and costs) losses, damages or liabilities that could result from the activities or omissions of such subcontractors. ONLY FOR HIGH RISK TPR CONTRACTS: Subject to the caveat on clause 7, we confirm our agreement to these terms.

Commented [RO1]: C&W may be able to accept this indemnity if liablity under such an indemnity is included within an aggregate cap in a future Framework Agreement. Commented [RO2]: Deleted clauses 8,9 and 10 given Novo Nordisk’s response on the third round of Q&A confirmed these would not be applicable to C&W.

Party: Cushman & Wakefield Debenham Tie Leung LTD. (xxx)

Date Name (Capital letters) Title Signature

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Service Portfolio

Service Portfolio

Please select the service categories which you are able to provide to Novo Nordisk. (select all that apply)

Transaction Management Services for Acquisition/Re-negotiation Transaction Management Services for Disposition/Surrender Account Executive Services

Lease & Market reviews Ad-hoc lease abstracts

How can your company support NN in terms of Transaction Management Services for Leasehold acquisitions/relocations? Cushman & Wakefield is prepared and experienced to nimbly scale the provision of services and the team without having to reinvent process, forms and methods. For every transaction, we provide exceptional levels of property due diligence, including physical inspections, landlord credit and character assessments, and market surveys and validations. Our 7-step Acquisition process is thorough and specifically tailored to your needs, from defining NN’s requirements to providing ongoing services as needed. Your dedicated account team will strategically, analytically, and proactively manage your portfolio data to ensure all transactions are done in an efficient and consistent manner, while aligning with NN’s financial and operational goals. Please see pages 28-29 of this document for how Cushman & Wakefield can support NN. How can your company support NN in terms of Transaction Management Services for Leasehold renegotiations/competitive renewals? The depth and strength of Cushman & Wakefield’s tenant representation professionals worldwide combines market intelligence and business intelligence into strategies that enhance the bottom line. After a review of potential options, the Project Team will determine a strategy, negotiate terms that meet the set criteria, and achieve NN’s goals and objectives. Please see pages 28-29 of this document for how Cushman & Wakefield can support NN. How can your company support NN in terms of Transaction Management Services for Leasehold Disposition/surrender? Cushman & Wakefield is prepared and experienced to nimbly scale the provision of services and the team without having to reinvent process, forms and methods. For every transaction, we provide exceptional levels of property due diligence, including physical inspections, landlord credit and character assessments, and market surveys and validations. Our 7-step Disposition process is thorough and specifically tailored to your needs, from analyzing all prospective tenants to follow-up services as needed. Your dedicated account team will strategically, analytically, and proactively manage your portfolio data to ensure all transactions are done in an efficient and consistent manner, while aligning with NN’s financial and operational goals. Please see pages 28-29 of this document for how Cushman & Wakefield can support NN.

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How can your company support NN in terms of Project Management Services? Our Project Management professionals have the experience and skill set to manage any program or project, regardless of size or location. We have invested in cutting-edge technology and real-time reporting systems, project manager training, and compensation programs to attract and retain top professionals with technical expertise and advanced degrees in architecture, engineering, construction, and program management. In addition to Project and Development Services, our Project Management professionals also offer Strategic Occupancy, Space Planning, Space Allocation & Data Management, and Move Management. Please see page 30 of this document for how Cushman & Wakefield can support NN. How can your company support NN in terms of Lease Administration/full lease management? Cushman & Wakefield has been providing Portfolio Administration services to global companies with portfolios comprised of office, retail, industrial, and manufacturing properties since 1994. We add value by transforming data into meaningful management information to support improved decision-making and strategic planning. Our programs also enable clients to control leasehold expenditures through aggressive management of critical dates and options, invoice expense reviews, and lease audits. Please see pages 31-32 of this document for how Cushman & Wakefield can support NN. Please share a Lease and Market Review you have delivered that is typical for what we can expect you to deliver (analysis of opportunities and fact-based recommendations). NN has shown great interest in seeing an example of a “Lease and Market Review” report and Cushman & Wakefield agrees that these one-page overview documents are foundational to acquiring a comprehensive understanding of the real estate portfolio. These reports will also help the NN Corporate Facilities Team identify opportunities to take proactive strategic action. These one-page reports must be customized to the scope of available information, aesthetic preference, corporate business drivers, etc. to be most impactful to NN. We have included example reports that reflect customization for different clients to give you a better understanding of how flexible this process is. Please see pages 33-53 of this document for an example of a typical Lease and Market Review. Please share a Lease Abstract you have delivered that is typical for what we can expect you to deliver. As part of our standard transaction close-out process, Cushman & Wakefield is happy to provide NN with a high level summary of the salient lease information in English such as: • Contracting Parties – Landlord/Tenant entities • Building/Leased Premises address • Permitted Use • Lease Commencement Date • Break Notice Dates • Annual Rent • Annual Service Charge • Rent Free Period • Deposit • No. of Parking places The above will not incur an extra charge for NN. However, should NN require a comprehensive lease summary, this will be charged in accordance with the fee spreadsheet. Please see pages 61-64 of this document for an example of a typical Lease Abstract. • Lease Term • Break Dates

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Please describe how NN can rely on the information provided Lease and Market Reviews and Lease Abstracts, respectively (legally binding). Accurate Lease Abstraction To provide reassurance to clients that they can rely on lease summaries, Cushman & Wakefield’s lease abstraction process includes two levels of quality review, which results in industry leading data integrity levels. The first quality review encompasses a detailed review of the entire abstraction requirement, including spell-check and clause selection; an abstract quality review checklist is utilized to ensure the required data has been captured accurately and completely. The second quality review focuses on the accuracy and completeness of dates, dollars, and all critical data points. A quality review of the extracted information is performed for each new lease transaction and lease renewal going forward . The results of a quality review will assure BI that:

• All critical points in the lease have been examined • Abstracted information is complete and accurate • Base rent and all steps in rent have been captured • Detail of the comments under responsibilities and clauses are accurate without spelling errors • Options have been captured with accurate notice & effective dates

Achieve accuracy levels (99%), timeliness, and langauge coverage (66+ langagues)

Our Lease Abstraction team can provide English abstractions from 66 different languages and, thus far, has never had a situation where they could not perform abstractions in a requested language. Leveraging our strategic abstraction partner, Accenture, and our internal transition specialists, we draw on all available, best-in-class processes to help clients achieve the highest standards of collection, abstraction, and data input.

Accenture (Foreign Language Lease Abstraction) Accenture and Cushman & Wakefield have a global strategic lease abstraction partnership. This partnership enables us to offer our clients a scalable resource focused on excellence of lease abstraction methodology covering more than 66 languages with a capability to abstract more than 15,000 leases each year. This partnership transforms our capability to deliver multi-language lease abstractions with increased speed of delivery at less cost. Cushman & Wakefield will leverage our partnership with Accenture to deliver lease abstractions in a cost-effective manner. Accenture identifies the key data points in their native language and enters them, in English, into the system. This eliminates costs associated with full document translation. Furthermore, because Accenture is our preferred provider for abstractions, Cushman & Wakefield clients benefit from our high-volume abstraction rates. Partnering with Accenture allows for the highest levels of data accuracy, quickest turnaround times, unmatched language coverage, enhanced data security, and more.

Accenture has the following capabilities/ experience: • 12+ years of commercial real estate experience • 300+ lease administration specialists with an average tenure of 3+ years • Comprehensive understanding of commercial real estate portfolio management, end-to- end lease administration processes and major lease administration/property accounting systems • Access to regional market knowledge and language capabilities to support clients operating globally • Utilising a Six Sigma methodology in our "3-level review model" improves the accuracy of our client's lease data and reporting

Market Review To illustrate our commitment to NN, we have already analyzed a number of NN's larger sites in your portfolio pPlease see pages 34-53) and provided you with a Market Overview as per your requirements outlined in Annex C2, 1.3.1. The insights summarized in the Market Reviews are as a result of our local experts, research departments, and data analytics. While these wouldn’t ordinarily form part of a contractual relationship, these Market Reviews inform Cushman & Wakefield’s data-driven strategic advice to clients, so it is imperative that these are correct.

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Transaction Management

Communication and Performance Management Your dedicated account team strategically, analytically, and proactively manages your portfolio data to ensure all transactions are done in an efficient and consistent manner, while aligning with NN’s financial and operational goals. We will pursue every opportunity to reduce occupancy costs and optimize the portfolio and mitigate risk, while positioning your portfolio for flexibility and continued growth. Experienced transaction managers leverage the depth and strength of Cushman & Wakefield’s brokerage professionals worldwide, helping turn their market intelligence into strategies that enhance the bottom line. Having a dedicated team has delivered significant benefits for our clients, including high marks for customer service. They are accustomed to working together in a programmatic fashion and execute transactions under consistent processes. In this model, we are working effectively with field brokers around the world via our iDesk, and completing leases on schedule to meet deadlines. We also monitor savings and other benefits for these clients. Cushman & Wakefield is prepared and experienced to nimbly scale the provision of services and the team without having to reinvent process, forms and methods. We do exactly this for numerous high-activity clients, whether on a short or long-term basis. We feel confident that we are ideally suited for the NN portfolio.

• Market / Site Analytics

• Broker Opinion of Value

• Broker Selection

• Site Identification

• Site Selection

• Renewals

• Dispositions

• Portfolio Sale Leaseback

• Individual Sale Leaseback

• Document Management

• Purchase/Lease Negotiations

Transaction Management Process Your dedicated brokerage team will follow a rigorous process with required documentation at critical milestones of each and every transaction. Cushman & Wakefield practices a structured and formal process to initiate each transaction assignment. We believe a standardized methodology minimizes error and provides consistent information that everyone on the team can understand and recognize. This enables the Account Team, led by Ryan O'Sullivan and Deb Boucher, to act appropriately and support NN’s best interests. Global Coverage Cushman & Wakefield is prepared to serve as an extension of your team on each transaction— regardless of size, location or timing. We feel strongly, specifically for all International projects, the need for the core Account Team to handle all aspects of the project is crucial. While we will always utilize our strong local teams, your core Account Team will own every aspect of all international projects.

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Acquisition and Disposition Processes For every transaction, we provide exceptional levels of property due diligence, including physical inspections, landlord credit and character assessments, and market surveys and validations. Cushman & Wakefield conducts property inspections as a matter of course during acquisitions and dispositions. We also conduct a full analysis of building systems and the property when beginning a facilities or property management assignment. During the acquisition of a leased location or purchased real estate (either previously developed or vacant land), different factors must be evaluated for each type of acquisition in order to narrow the options. Every client has different real estate requirements and financial objectives. It is the Account Team’s role to understand which factors NN considers key and what goals NN seeks to accomplish.

1 Define Requirements

2 Strategic Planning

3 Survey Market

4 Quality & Select Alternatives • Analyze efficiencies and layouts • Evaluate building infrastructures • Assess impact of local codes on space • Investigate property ownership • Prepare recommendations

5 Initiate Negotiations

6 Finalize Negotiations

7 Provide Ongoing Services

• Determine

• Examine short- and long-term Business goals • Clarify current and projected space requirements • Analyze financial objectives and contingent liabilities • Establish

• Conduct market survey • Match availabilities with requirement • Inspect Properties • Perform preliminary financial analysis • Select most qualified alternatives • Begin discussion with landlords

• Send RFPs to candidate landlords • Analyze lease proposals • Reduce alternatives • Prepare design, space plan, budgets, schedules

• Coordinate lease review & comments with client’s attorney • Complete due diligence • Develop construction documents • Execute lease

• Abstract lease • Perform annual operating reviews • Assess and refine systems and methodology

Requirement

• Develop direction • Address financial considerations • Customize Reporting • Set timing

preliminary budgets for potential relocation scenarios • Develop an informed and cohesive strategy to meet client's requirements

ACQUISITION PROCESS

1 Define Requirements

2 Strategic Planning

3 Analyze Market

4 Develop Marketing Program

5 Quality Prospects

6 Finalize Negotiations

7 Close & Follow-up

• Determine

• Examine short- and long-term Business goals • Clarify current and projected space requirements • Analyze financial objectives and contingent liabilities • Establish

• Thoroughly examine market conditions • Identify competitive space • Compile comparable lease transactions • Provide list of suitable tenants in the market

• Distribute marketing materials • Conduct canvassing and showings • Report inquiries • Follow up with prospective sublessors

• Assess potential sublessors’ financial standing/credit • Review offer

• Select user • Negotiate with final candidate • Draft final lease terms and conditions • Execute contract

• Create contract abstract • Summarize crucial information • Perform administration tasks

Requirement

• Develop direction • Address financial considerations • Customize Reporting • Set timing

terms and investigate prospects

• Prepare counteroffers

preliminary budgets for potential relocation scenarios • Develop an informed and cohesive strategy to meet client's requirements

DISPOSITION PROCESS

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Project Management

Our Approach to Project Management Our Project Management professionals have the experience and skill set to manage any program or project, regardless of size or location. We have invested in cutting-edge technology and real-time reporting systems, project manager training, and compensation programs to attract and retain top professionals with technical expertise and advanced degrees in architecture, engineering, construction, and program management. Project and Development Services • Design and Concept Planning: On-staff architecture and planning expertise ensures your project gets off on the right foot. • Development: Our experts ensure your new development and redevelopment projects are designed and built to your specs and delivered on time and on budget. • Move Management: From departmental moves within a building to major relocations, we handle the details so that your stakeholders maintain 100% productivity. • Program, Project and Construction Management: We can manage the entire process from concept through final delivery or oversee just the construction phase to provide optimal value and speed to market. • Procurement and Bid Management: Because we’re always active in the market, we get the best deals on materials and preferred pricing from contractors. • Reinstatement Management: We get facilities ready for business on Day One of reinstatement after a disruption. • Technical Due Diligence: Before buying a property or committing to a major long- term lease, let our professionals make sure there are no unpleasant surprises in the infrastructure and systems. • Value Engineering and Cost Consultancy: We reduce development costs without impacting quality by finding less-expensive materials and construction methods—even when projects are midstream. Services at a Glance

STRATEGIC OCCUPANCY

MOVE & FF&E MANAGEMENT

SPACE PLANNING SPACE ALLOCATION & DATA MANAGEMENT

• Capital Planning • Building Analysis • Sustainability • Occupancy Data/ Targets • Annual Demand Forecasts • Workplace Trends • Space Optimization • Scenario Planning • Change Management Planning • RE Portfolio Impacts • Long-Range Portfolio Plans

• Design Management • Development Approvals • Budgeting & Financial Reporting • Vendor Procurement • Design Standards • Design Layouts • Test Fits • Stacking Plan Development • Building Plans • Capacity Planning • BU Identification • Occupancy Tracking

• Scheduling and Team Coordination • Construction Administration • Cost Control • Annual Demand Forecasts • Accurate Space Data • Allocation Reporting • Export Data to Financial Systems • Drawing Updates • Move Updates • Ensure Consistency Across Portfolio

• Closeout

Management • Commissioning • Client Satisfaction • Performance Reporting • Move Planning • Move Coordination • Move Labor Management • FF&E Planning • FF&E Procurement • Move Reporting • Client Interface • Expense Projects • Decommissions

• Data Analytics • Space Analysis/ Reporting

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