Westpac Executive-Summary

Ensuring seamless data quality through a singular portal — Triana

Throughout our proposal we have demonstrated this approach in a short term (immediate) and long term (5-year) roadmap with decision points to be agreed with Westpac.

To ensure simplification of the technology stack as well as maximising Westpac’s capital investment, we have suggested an ongoing review of the functionality within Tango Analytics to move closer to Westpac’s desire to have one system to manage the multiple service lines in scope. Cushman & Wakefield’s experience and strategic relationship with Tango Analytics will support this direction. Our global Digital Advisory team, identify emerging technology and pair it with partnerships for clients and service lines. Through their market knowledge and operational and technical expertise, they will be best placed to review the opportunity for Westpac to double down on tech products you already have an investment in.

Through this digital transformation, we aim to deliver innovative and value added solutions that meet Westpac's current and future needs and support its strategic objectives and vision whilst ensuring minimal risk in transitioning to new platforms. To show our commitment to this future roadmap we have included a Technology Client Care Manager, based in Sydney, who will be responsible for the strategic implementation and delivery of our digital transformation roadmap as well as supporting BAU technology delivery, ensuring a focussed continuous improvement effort specific to technology.

goals of the operations and technology offering being simplified, standardised and digitalised. Cushman & Wakefield’s PIMS encompasses different, service specific modules for Property Management, Facilities Management, Financial Management and other service areas. These systems are fit for purpose for these services and have been built to effectively communicate with each other. They are underpinned by a common data warehouse, with reporting, data and analytics available to our clients consistently from all systems, via Triana.

Triana is Cushman & Wakefield’s client portal and provides Westpac real-time access to data and analytics regarding your assets, PM, FM, Workplace and Projects service delivery, performance reporting and productivity. Triana is the core of our Property Information Management System (PIMS) integrating systems to draw together portfolio data, market benchmark data and project information in a single online portal. Integration and data are key to the success of our technology strategy and therefore significant investment has been made into our Enterprise Service Bus (ESB) which can give confidence to Westpac in our ability to meet Westpac’s


Westpac | Cushman & Wakefield

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