Westpac Executive-Summary

Digital Transformation

Westpac will receive a consultative approach to technology, bringing a set of best-in-class and integrated software as a service (SAAS) applications whilst being able to augment client investments in their own technology.

of cloud-based technologies and platforms that enable us to deliver faster, more efficient, and more scalable solutions for Westpac.

Our focus is to ensure our digital transformation is curated to deliver custom outcomes to suit Westpac’s business strategies. One of the key aspects of our digital transformation is the adoption

YEAR 1

YEAR 2

YEAR 3

YEAR 4 & 5

REVIEW AND EXPAND USE OF TANGO ACROSS THE RELATIONSHIP

AREA

TECHNOLOGY

PRIMARY: Tango SUPPORTING: Triana, GIS Mapping, Strategy Dashboarding, SmartHub

• Virtual Touring • GIS Mapping • AI Valuations

DIGITAL LIVES Metaverse, Online Services, Augmented Reality.

• Brokerage ChatBots • Availability information readily available • Automated office and branch designs

Property Transaction Management

• Blockchain

negotiations/ buying

• Digital IFM / Smart Buildings Pilot • Switch Automation Implementation • Review of FM Technology

• Technology • AI Lease Audit • AI Lease Abstraction

PRIMARY: Facility Assist, SWAP, Verify, JDE SUPPORTING: Fulcrum, Triana DRAW NOTE: Service now integration

• Digital IFM/ Smart Buildings Wider rollout. • AI Lease Reading

• Drone

Property and Facilities Management

Inspections • Security Bots • Cleaning Bots

AUGMENTED REALITY (AR) AND VIRTUAL REALITY (VR) AR and VR applications will expand beyond their current use into training and remote collaboration.

• Digital Twins of new build

PRIMARY: JDE SUPPORTING: Anaplan, SpendAnalytics, Converga

Financial Management

• Review replacement of Converga • Replacement of Anaplan

AI REVOLUTION AI to become a norm across everything we do.

Project Management

• Carbon Calculation • Machine generated design

PRIMARY: ePMO, Procore

• BIM Integration

• Digital Twins

SUSTAINABILITY ADVANCED It will become everyone’s responsbility to take sustainability efforts to the next level. 5G MASS ADOPTION With the predicted widespread adoption, a new generation of technology will transform business in how we get to work and move goods. QUANTUM COMPUTING Quantom computing is likely to revolutionise the way we work with data and processes allowing for faster research and optimisation of our services. ROBOTICS With the advancements in Robotics, we see our facilities management delivery changing drastically with cost effective and productive robotics

Environmental Management

• Jupiter Intelligence • Greenhouse Gas accounting

PRIMARY: Envizi, Optima Technology

PRIMARY: Serraview SUPPORTING - Appspace, Qtrak

• Serraview Engage Rollout • Workplace Experience App advisory exercise

Workplace Ser vices

• Serraview Live Rollout • Wellness tracking

• Workplace Experience Survey

Data Insights and Reporting

PRIMARY: Triana Analytics

• Triana Relaunch & Refresh of dashboards

• Data Analysis and predictive analytics

• Integration of AI

• Automated AI reading of all relevant documents in SharePoint .

Document Management

PRIMARY: Triana Collaboration (SharePoint)

Workflow Management

PRIMARY: Triana Workflows + System level workflows

• Digital Playbook Implementation • Critical Workflows created

• Continued build of workflows

• Refresh of workflows

Service Request Management

PRIMARY: C&W Facility Assist

• Integration to Westpac Service Now

• New Service Request App

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Westpac | Cushman & Wakefield