Curating Workplace Experience That Matters

01 COLLABORATION

Behaviour and Culture Culture shapes how people feel, behave, and connect at work, while behaviour brings that culture to life in everyday interactions. According to XSF research, one of the most powerful drivers of a positive office experience is how well the workplace reflects and reinforces company culture. In fact, the top three reasons employees give for coming into the office are all people-centric focused on connection, collaboration, and community.

PURPOSE OF THE OFFICE

TOP 3 SELECTED BY EMPLOYEES

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CULTURE

RELATIONSHIPS

To create a workplace that truly resonates, organisations must:

Foster a culture of respect, collaboration, and open communication These values create psychological safety and inclusivity, which are essential for engagement, innovation and establish meaningful relationships at work. Embedding employee recognition strategies into daily routines further reinforces these behaviours and strengthens workplace culture. 1

Model and reinforce desired behaviours through leadership Leaders set the tone. When they consistently demonstrate the organisation’s values, such as flexibility, empathy, or accountability, those behaviours naturally cascade throughout the workforce. 2

Support work-life balance through behavioural norms Encouraging flexible hours, remote work options, and outcome-based performance helps employees feel trusted and valued. A comprehensive employee wellbeing strategy should also address both physical and mental health, supported by these flexible arrangements. 3

Implement change management to sustain cultural alignment Embedding new behaviours requires more than policy; it demands a structured approach to change. This includes awareness campaigns, training, and ongoing reinforcement to ensure cultural shifts are lasting. Engaging a workplace culture consultant or organisational culture consultant can provide valuable insights into aligning space design and behavioural norms with company values, especially during periods of transformation. 4

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Curating Workplace Experience That Matters

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Cushman & Wakefield