Curating Workplace Experience That Matters

HOW WE CAN TRANSFORM OUR OFFICE EXPERIENCE?

In today’s fast-evolving work landscape, the traditional office is undergoing a profound workplace evolution. As hybrid work increasingly becomes the norm, organisations must reimagine the role of physical office spaces—not just as places to work, but as destinations that justify the commute and enrich the employee experience. A visually appealing workplace alone will not cut it. To truly resonate with employees, the workplace must integrate a thoughtful mix of spaces and services, behaviour change, technologies, and sensory design elements. These components work together to create an environment that supports productivity, wellbeing, and a sense of belonging.

Neurodiverse Enablement

Separately, the intentionality of the office has been our core belief over the past two years. Based on our XSF research, the top five purposes of the offices are:

Technology Integrations

Sensory Considerations

Workplace Experience

Top 5 Purposes of the Office

% of employees who believe their office supports each purpose: 61%

COLLABORATION 1 RELATIONSHIPS 2 COMPANY CULTURE 3

Flexible Spaces & Services

Behavior & Cultural Cues

62%

This section outlines five key factors that organisations should consider to elevate the workplace experience. When viewed through the lens of employee needs and supported by XSF data, these dimensions reveal how curated experiences can:

62%

4 5

60%

WORK-LIFE BALANCE

Boost productivity by aligning space and services with work styles.

Enhance wellbeing

Strengthen brand identity by embedding cultures and values into the physical space, enhancing collaboration and relationships.

through environments that support mental and physical health.

59%

TECHNOLOGY

However, only 60% of the respondents indicated that their offices supported these top five purposes. This presents a clear opportunity to transform the workplace and design a more purposeful office experience for the remaining 40% of employees who feel their office does not support its intended functions.

By intentionally designing for experience, organisations can transform their offices into strategic assets—places where people want to be, not just where they have to be.

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Cushman & Wakefield