Sentosa Cove

OPERATING MODEL

STRATEGIC LEADERSHIP & GOVERNANCE

Account & Relationship Director Christopher Loh

Executive Oversight Natalie Craig

Account & Relationship Manager Edwina Quek

IFM OPERATIONAL DELIVERY TEAMS

Core Delivery Team

Mobilisation & Transition Team

HQ Support and SMEs

ROC & Mobile Teams

QUALITY CONTROLS

Maintenance Audit by in-house Asset Management Team

Customer Satisfaction Survey by onsite FM teams

Quality Audit by in-house HQ Team

HSEQ Audits by in-house HSSEQ Department

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