Sentosa Cove

BUSINESS CONTINUITY & CRISIS MANAGEMENT TEAM STRUCTURE

EMERGENCY RESPONSE PLAN

Business Continuity & Crisis Management Response and Recovery

STABILISE SITUATION

RECOVERY

RESTORE OPERATIONS

UTILITIES

EXTERNAL AGENCIES

MEDIA

COMMUNITY

C&W Services Crisis Management Team

Emergency Response/ Management Team

BUSINESS CONTINUITY STRATEGIES

Business Continuity Team

EVENT

EMERGENCY SERVICES

CUSTOMER

EMPLOYEE

VENDORS

AGENCIES: MOM, NEA, MOH, PUB Etc.

TIME

Established procedures for Emergency Response

Emergency response plans are established to ensure that all procedures are maintained, and equipment and staffing needs are addressed to handle an emergency expediently. The emergency response plan provides a proper and organised system with detailed instructions on how frontline staff can handle an emergency.

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