2023 Sustainability Report

INTRODUCTION OUR CLIENTS OUR PLANET OUR PEOPLE AND COMMUNITIES OUR BUSINESS ACKNOWLEDGEMENTS ABOUT THIS REPORT APPENDICES

2023 SUSTAINABILITY REPORT | 54

Our Approach Diversity, Equity and Inclusion Talent Attraction, Retention and Development

Community Engagement

Stories of Progress

Occupational Health and Safety

HSSE Training and Activities In 2023, we carried out a total of 14,026 occupational health and training sessions across our geographies, with 58,984 attendees across all regions, for an average rate of 1.14 training sessions per employee. Additionally, we carried out various occupational health and safety training sessions across our geographies. Additionally, we recorded 34,836 CWALK visits during the year, 3,337 occupational health and safety audits and 20,009 inspections. HSSE Oversight Our Global Health and Safety Policy, available on Cushman & Wakefield’s website and our employee intranet, outlines our commitment to health and safety and supports our culture of responsibility and accountability. Our HSSE leadership team develops global guidelines and work procedures that aim to eliminate or reduce hazards and risks by applying control measures that prevent injury or damage. HSSE leadership regularly reviews, monitors and audits health and safety processes, and works to identify and implement required corrective and preventive actions when deemed necessary.

Our risk of high-consequence on-the-job injury is limited to employees who perform construction work and building maintenance. We manage this risk through management systems and a series of guidance documents outlining the control of high-risk hazards determined through a hazard assessment. We also implement internal hazard auditing to help ensure compliance and make continual improvements. Safety Awards > bizSAFE Partner Award 2023, by WSH Council > WSH Performance (Silver) Award 2023, by Ministry of Manpower > OUTSTANDING CERT (COMPANY) Award 2023, by Singapore Civil Defense Force

Experienced HSSE professionals lead global and regional operations and ensure that regionally we are working toward the objectives set within our global HSSE strategic plan. We also prioritize the safety of the communities in which we operate, seeking to ensure that our operations do not expose anyone to unmitigated risk of injury, illness or damage to property or the environment. The HSSE team works with our procurement group to establish HSSE requirements for contractors and suppliers, including HSSE performance criteria, relevant competency standards, company prequalification and performance monitoring. Injury Rates From 2018 to 2023, there have been no high-consequence injuries (as defined by the GRI 403 standard) reported by Cushman & Wakefield employees. As a company that provides property management services to many clients, the most common types of injuries that occur at work sites include superficial injuries, open wounds, dislocations, strains, sprains and fractures, primarily resulting from body stress, slips, trips and falls.

Recordable Work-Related Injuries*

Region

Annual Hours Worked

Lost-Time Injuries

Work-Related Fatalities

2021

2022

2023

2021

2022

2023

2021

2022

2023

2021

2022

2023

Americas

71,410,406 62,649,718 65,978,332

583

698

858

166

128

202

0

0

0

APAC

20,199,960 21,924,863 23,362,211

112

84

104

32

24

34

0

0

0

EMEA

11,633,064 12,153,512 14,234,200

12

13

16

1

1

4

0

0

0

Global (Total)

103,243,430 96,728,093 103,574,743

707

795

978

199

153

240

0

0

0

* We have seen an apparent increase in our injury rates in 2023; this is associated with the roll out of our global incident reporting tool in 2023 which has dramatically improved the rate of injury reporting by colleagues, particularly in the Americas.

Notes: > Work-related recordable injuries = all work-related injuries regardless of severity or injury type, including first aid cases. > Lost-time injuries = any work-related injury resulting in more than 24 hours away from work.