2023 Sustainability Report

INTRODUCTION OUR CLIENTS OUR PLANET OUR PEOPLE AND COMMUNITIES OUR BUSINESS ACKNOWLEDGEMENTS ABOUT THIS REPORT APPENDICES

2023 SUSTAINABILITY REPORT | 31

2023 Performance by Target

Our Approach

Waste and Water

Environmental Management

Climate Risk and Resilience Stories of Progress

Better Information Systems: Integrating Our ESG Data Collection Globally

BETTER FOR OUR CLIENTS The new system also provides advantages for the services we offer our clients, who often face challenges regarding data availability and management. Now that we have installed and customized our own infrastructure, we are in a stronger position to help them think through their own data collection and management needs. As we continue to build out the data ecosystem, we are better able to integrate climate risk analytics, financial metrics and potential impacts of emerging regulatory changes, both for our own benefit and to the advantage of our clients. BETTER EMPLOYEE PARTICIPATION: INTEGRATING OUR EMPLOYEE POPULATIONS GLOBALLY Sustainability is a collective responsibility that requires active participation from our colleagues around the world. In early 2024, we launched a new Global Sustainability Ambassadors program, a volunteer-led sustainability community that leverages the experience, skills and passion of our global employees to reach our sustainability goals. The program will further embed sustainability into our business, operations and cultural values.

In 2023, we completed significant work configuring and deploying Net Zero Cloud across Cushman & Wakefield’s operations globally. The primary objective of adopting Net Zero Cloud is to democratize data, empowering everyone in the organization to have access to and work with data comfortably and confidently. We believe this will lead to a higher degree of data-informed decisions and experiences. including education and training. This teamwork has enabled a quick ramp-up of systems that did not exist previously. There are now 100+ Cushman & Wakefield users around the globe who input their Scope 1 and 2 GHG emissions data directly into Net Zero Cloud. We continue to work to integrate additional inventory data into the Net Zero Cloud platform. DRIVING BETTER DECISION-MAKING We are already leveraging the benefits of more expansive, accurate and timely data under Net Zero Cloud. For example, the streamlined data has enabled greater visibility into Cushman & Wakefield’s vehicle fleets in EMEA and APAC. There is now a solid basis for more detailed decision-making as we transition to EVs in those regions. The implementation of Net Zero Cloud has also reduced our reliance on estimations for calculating sustainability performance. The project’s success is fueled by cross functional and cross-regional collaboration