Westpac Executive-Summary

Central to our proposed solution for Westpac is a strategically thought-out and experienced account management structure. The intent of this structure is to deliver the Services to Westpac efficiently and effectively — offering a truly customer centric service. Simplification and Transformation are two of Westpac’s objectives in this RFP, and we have embraced these as a foundation of our end-to-end solution that offers a dedicated team that will: • Implement new investments in technology and tech-enabled processes as part of the digital transformation process. • Focus on new ways of working with an optimised internal workforce and new capabilities that will improve organisational performance, deliver immediate cost savings, manage risks and continue to optimise service delivery over time. • Prioritise diversity, equity, and inclusion principles across our workforce and

supply chain for greater impact along with leaning into the Westpac Foundation to leverage the power of this network through the identification of social enterprises and community organisations to support the reduction of barriers into the mainstream job market. • Continue to enhance the Westpac portfolio through proactive and strategic management of assets, leases, projects, and transactions, ensuring alignment with Westpac’s business transparent, data-driven, and actionable insights that enable informed decision making and continuous improvement across all property functions. • Enhance the Westpac employee experience and workplace culture through innovative and sustainable solutions that support wellness, productivity, collaboration, and diversity. • Maintain the collaborative and trusted relationship with Westpac, based on mutual respect, shared values, and a commitment to excellence. objectives and financial targets. • Provide Westpac with real time,

service backed by a long-term relationship and a deep understanding of your portfolio Transformative


Westpac | Cushman & Wakefield

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