Sentosa Cove

5.2 Computerised Maintenance Management System (CMMS)

allowing Sentosa Cove to manage and prioritise aspects of future repairs and replacement works. Our CMMS can seamlessly integrate with Sentosa Cove’s existing Estate Management System (EMS) to achieve greater synergy and productivity improvement. C&W see the integration of our CMMS with EMS an integral part of our operations, therefore we will be proposing the integration as a base offering in our proposal at no additional cost. Our CMMS will work in tandem with our Remote Operations Centre or ROC located at our Chai Chee HQ office to provide a comprehensive 24/7 coverage of all required services in Sentosa Cove.

C&W’s CMMS is a cloud-based technology system that is securely hosted in Singapore. Data in the CMMS can be exported in Excel format and remain the property of Sentosa Cove. The CMMS will manage maintenance, inspection, fault reporting and financial management activities. This includes monitoring service performance, generating work orders, reports and managing maintenance schedules. The CMMS will be integrated with an analytics and dashboard system, allowing us to easily analyse trends and patterns to work smarter. Our integration framework is designed to save time and improve customer satisfaction, resulting in reduced costs and improved overall efficiency. With this, we can assess facility conditions,

VENDOR MANAGEMENT Seamlessly communicate with vendors by enabling secure access to the system, which can be accessed from any Internet-enabled mobile device. REPORTING & ANALYTICS Grain real-time insight into the team’s performance through interactive resource use and track against service level agreements to measure success.

FACILITIES MANAGEMENT Centralise your data to improve operational efficiencies and improve team communication. By automating your work order process, you can cut down your maintenance by 35%

SUMMARY OF CMMS CAPABILITIES

ASSET MANAGEMENT Capture all data related to your assets and sync with available parts to simplify the repair process.

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