Sentosa Cove

Christopher Loh Account Director

CAREER HIGLIGHTS

Christopher is the account director for various contracts under government agencies. He will lead his team to perform and deliver integrated facilities management services to client’s properties. He will work closely with the manager to review service performance and improvement initiatives and will support the onsite team with the FM operations. Christopher has 17 years of dedication to facilities management with proven track records in facilities operations, repairs and maintenance, contract administration, procurement, construction management, sales and business development . He also leads the facilities management team with the implementation of IoT technology and SMART sensors. He plays an active role in overseeing his project and provides strong leadership and support to his team, whilst maintaining good relations and regular communication with his clients to maintain high level of customer satisfaction. Christopher has in-depth knowledge and experience in managing foreign workers’ dormitories and amenities. He currently oversees 3 foreign workers’ dormitory portfolios totalling over 4,600 beds. He shares his expertise with the operations team on foreign worker facility management strategies and directs his in-house marketing and leasing team to ensure high and sustainable occupancy rates for this class of assets. QUALIFICATIONS: • Bachelor of Applied Science in Construction Management (Honours), Royal Melbourne Institute of Technology University, 2003 • Diploma in Building Services Engineering, Ngee Ann Polytechnic, 1996 • WSQ in Cleaning – Supervise Service Operations, 2018, Demonstrate and Apply Understanding of Cleaning Methods and Processes, 2018 • WSQ in Security – Manage Security Operations, 2016, Manage Security Emergencies, 2016, Manage Security Agency Within Legal Framework, 2016 • Licensed Private Investigator, Police Licensing & Regulatory Department, 2016 • Certified Employment Agent, Singapore Polytechnic, 2010 • Certified Purchasing Manager, Singapore Institute of Materials Management, 2007

RECENT EXPERIENCE:

• Institute of Chemical & Engineering Sciences, A*STAR, Jurong Island • JTC Corporation dormitory facilities at JTC Space @ Tuas • Building & Construction Authority dormitories and contingency housing • HDB stockpile at Tampines Ave 10 • Singapore Post eCommerce Logistics Hub (past Key responsibilities: • Ensure fulfilment of contractual obligations, SLAs, and KPIs to excel service quality

C&W Services (S) Pte Ltd (2017 to current) Director

Accounts managed: • Public Utilities Board (PUB) infrastructure facilities • Ministry of Social and Family Development commercial properties and nursing homes • People’s Association South-West & North East Community Development Division • Ministry of Education Schools in the South & West Zones • Defence Science and Technology (DSTA) head lease for residential properties

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