Self Storage Report 2022-template-v8

DID YOU BUY BOXES OR PACKAGING MATERIALS

I DID NOT NEED ANY BOXES OR PACKAGING MATERIALS

41%

I GOT MY BOXES FROM A FREE SOURCE, FAMILY OR FRIEND

I BOUGHT MY BOXES AND PACKAGING MATERIALS FROM SOMEWHERE ELSE

I BOUGHT SOME OF THE BOXES AND PACKAGING MATERIALS I NEEDED FROM THE SELF STORAGE BUSINESS

I BOUGHT ALL THE BOXES AND PACKAGING MATERIALS I NEEDED FROM THE SELF STORAGE BUSINESS

22%

16%

13%

7%

After a dip during the pandemic last year to 19%, the number of customers that bought packaging materials in the self storage store rose to 24% which is still below previous years of 25% - 29%. When you consider 35% of customers acquire their packaging materials from another source, there seems to be a real opportunity for operators to increase their profitability by selling more packaging materials and ancillary services. Almost as many people bought their boxes from another source as used their self storage store. When you consider the markets in the USA and Australia, the self storage industry there sell a much higher percentage of packaging materials than here in the UK.

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