Self Storage Report 2022-template-v8

SUMMARY OF KEY FINDINGS 02

41.2 % OF SELF STORAGE

56 % OF OPERATORS DECREASED THEIR LEVEL OF DISCOUNTS IN 2021.

PEOPLE RENOVATING THEIR HOME ARE 3 TIMES MORE LIKELY TO CONSIDER USING SELF STORAGE

CUSTOMERS HAVE USED SELF STORAGE PREVIOUSLY.

51 % OF THE PUBLIC HAVE A GOOD AWARENESS OF SELF STORAGE.

86 % OF BUSINESSES ALLOW CUSTOMERS

A DEATH IN THE FAMILY IS THE MOST COMMON LIFE EVENT THAT PEOPLE USE STORAGE FOR.

OCCUPANCY ON CURRENT LETTABLE SPACE IS 83.3 %, UP FROM

CHURN RATE HAS DROPPED TO 76 % DOWN FROM 118 % PRE PANDEMIC.

TO RESERVE OR PAY FOR THEIR UNIT ONLINE.

82.3 % LAST YEAR.

89 % OF CUSTOMERS ARE SATISFIED WITH THE SERVICE FROM THEIR SELF STORAGE STORE.

44 % OF PEOPLE WOULD BE COMFORTABLE USING AN AUTOMATED STORE.

OCCUPANCY IS 86.2 %, ON MATURE STORES.

THE UK AVERAGE NET RENTAL RATE IS £26.13 PER SQUARE FOOT PER ANNUM UP 9 % ON LAST YEAR.

29 % OF SELF STORAGE CUSTOMERS ARE INVOLVED IN MOVING HOUSE.

84 % OF BUSINESSES THAT USE SELF STORAGE HAVE LESS THAN 10 STAFF.

41.2 % OF SELF STORAGE

72 % OF SELF STORAGE USERS ARE 40 – 70 YEARS OLD.

DIVORCED OR SEPARATED PEOPLE ARE TWICE AS LIKELY TO USE SELF STORAGE.

MORE OF THE PUBLIC WOULD PREFER TO CONTACT A STORAGE STORE ONLINE THAN ANY OTHER METHOD.

CUSTOMERS HAVE USED SELF STORAGE PREVIOUSLY.

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