UK SELF STORAGE INDUSTRY REPORT 2023

DISTANCE TO UNIT AND USE Around 62% of customers travel less than 15 minutes to access their storage unit, with self storage largely being sold on convenience and ease of access - “a room away from home”. It is not surprising that customers prefer a self storage unit that is closer to where they live or work. Where customers travel further to their unit, it is likely they use their unit infrequently. Such customers could be travelling or temporarily living outside the UK.

Whilst self storage customers prefer being close to their storage unit, they also access their storage unit infrequently. Only 23% of customers access their unit more than once per month. When you consider purely domestic customers, this reduces to 13%.

SELF STORAGE

ANNUAL REPORT 2023

STORAGE UNIT VISITS

ONCE OR

MORE THAN

ONCE A WEEK

MORE A DAY

FEWER THAN 3 TIMES PER YEAR

ABOUT ONCE

3 - 6 TIMES

PER YEAR

ABOUT

ONCE A MONTH

A WEEK

18 %

24 %

34 %

13 %

7 %

3 %

46 MINUTES

LESS THAN 5 MINUTES

6 - 10

MINUTES

11 - 15

MINUTES

16 - 20

MINUTES

21 - 30

MINUTES

31 - 45

MINUTES

OR MORE

11 %

28 % 24 % 14 % 10 % 5 % 8 %

P. 86

P. 87