PowerPoint Presentation

WHAT’ S NEXT

NEAR TERM Leaders must be able to understand what is happening inside their organizations on four different levels: • Keep employees engaged and protect their wellbeing: Distractions, changing habits, inadequate equipment and poor connectivity can take a toll on individual wellbeing and effectiveness. Questions to consider include: • Are employees working as usual? Look out for sudden drops in levels of activity and those areas within the company undergoing the greatest change • How are employees adapting to the disruption? Increases in IM, calls and meetings are expected as employees find alternatives to face-to- interactions. They may also indicate where collaboration is becoming less effective. • Is remote work affecting work-life balance? Look out for groups with unusually high levels of after-hours work and length of work week. These groups within the company may be at risk of burn-out • Maintain healthy interactions within teams: Employees are at risk of isolation, in turn creating fragmentation within teams. This increases the risk of falling productivity. Questions to consider include • Are managers providing the right support? Look out for teams with low average weekly 1:1 time with their manager. Employees within these teams are at risk of becoming isolated. • Are team members staying connected? Look for drops in collaboration levels and interactions with colleagues as this can indicate a disruption in normal working patterns. These teams may be undergoing the greatest challenges. • Have business as usual activities been disrupted? Look for teams with sudden drops in recurring meetings as these groups may be experiencing a significant disruption in business as usual activities. • Enable collaboration between teams and organizations: Collaboration between teams may break if employees can only maintain a subset of their usual interactions. This increases the risk of fragmentation and creating silos. Questions to consider include: • How are internal networks evolving? Look out for drops in average network size and breadth—this can indicate areas at risk of isolation • Has cross-functional teaming been disrupted? Be aware of drops in collaboration levels between teams, as this can indicate a disruption in normal working patterns • Stay aligned with customers and suppliers: External connectivity may suffer as other companies undergo similar disruption. External interactions at risk of being cancelled or postponed. Questions to consider include: • How are external networks evolving? Look out for drops in average network size and breadth. This can indicate external-facing areas of the company that are being disrupted • Have external engagements been disrupted? Look out for changes in key metrics as these can indicate a disruption in normal working patterns.

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