PowerPoint Presentation

DAY ONE & BEYOND

• For those individuals that require workplace time flexibility, they can choose alternate times but are encouraged to coordinate with others within their company. • Consider appointing a security guards to manage flow of traffic in lobby level elevator banks • Explore available applications for non-proprietary systems that integrate use of personal cell phones for floor selection Escalators pose fewer challenges to implement distance, consider wayfinding and signage to manage flow of occupants. VISITOR PROTOCOL Cushman & Wakefield recommends minimizing and/or eliminating the need to exchange identification cards between security officers/receptionists and visitors. Establish protocols, such as: • If not already in practice, tenants to submit visitor registration to building management system via email outlining visitor name and estimated time of arrival • Consider modifying the visitor policy process to address non-registered visitors. Ex., should the guest leave the reception area and call the tenant themselves to get registered, or wait at reception? • If possible, clear plexiglass or glass shields should be installed at the lobby desk with an open section to exchange ID cards and badges • Security officer handling visitor ID badges must always wear gloves • Tenants are to be encouraged to minimize number of visitors via suggested tenant guidelines communication • If possible, place floor markings to encourage distancing among guests in line • Security guards should monitor lines at visitor/reception to avoid queuing and encourage distancing • BUILDINGS WITHOUT TURNSTILES: • Tenants are to fill out and email or text copy of “VISITOR PASS” form to their visitors (PDF format is preferred) • Sample visitor pass • Tenant is to notify visitor to present copy of “VISITOR PASS” to lobby security guard upon arrival by displaying it on paper or phone • Lobby security guard should permit visitors only with pass and who are on the “LIST OF VISITORS” and have a “VISITOR PASS” on such date • All visitor passes will be pre-printed and ready for matching with the digitally shown visitor pass • Visitors that have not been pre-registered, must wait outside until the tenant representative is present to escort them to the visiting floor • Clearly communicate this procedure to tenants and ensure tenants provide their visitors with a phone number to call in the event of an anomaly. Guards will politely ask visitors to step outside and contact the tenant to resolve any issues. • For buildings with low to medium security, photo identification will not be required. Rather, visitors will receive a text or email with a QR code 30 minutes prior to entry time. This QR code can either be presented visually to the guard from 6 feet or where technology allows, scanned at a QR reader installed 6 feet away from the lobby guard. This standalone scanner will be connected to a badge printer that will print the turnstile badge and visitors can retrieve the badge directly.

RECOVERY READINESS: TRI-STATE

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