PowerPoint Presentation

PREPARING FOR DAY ONE

reinforce messaging and changes in the work environment. Repetition will help employees acknowledge and retain important messages and information. Consider signage that communicates key messages in high traffic areas such as main entrances, restroom facilities and so forth. • Connection to a Vision: As changes in protocol and policies are unveiled, find ways to connect those messages back to the corporate vision. Understanding the “why” is a great way to reinforce the “what.” COMMUNICATIONS A well thought-out and orchestrated change management communications strategy for the organization will help underpin a successful return. It should address the details of the transition and anticipate employee questions and concerns. Recommended Communication Practices • Communicate frequently to make employees aware of the changes designed to keep everyone safe and healthy • Provide details of the changes • Encourage employees to participate and comply with new work practices • Conduct demonstrations and training to introduce new skills to staff • Reward successful performance in relation to these practices • Identify target audiences by segment and key messages • Consider using a wide range of communication channels and materials— email, employee portals, text messages, video, virtual live events, posters/digital displays (after workplace return) and others Consider communications focused on: • Why groups and/or individual employees were chosen to return to work • How the organization and/or the building owner is following government guidelines and reiterate those guidelines for reopening workspaces • The measures undertaken in both the building and workspace to ensure health

XSF@home A diagnostic tool to assess the employee’s work from home experience delivers:

INDIVIDUAL BENEFITS • DASHBOARDS that allow you to view your survey data results • COMPARISONS across your different regions • EVIDENCE about what is working well and not so well for employees • BENCHMARKS insight into other survey participants AGGREGATE BENEFITS • STATISTICAL FINDINGS revealing the key drivers of employee experience • GUIDANCE on how to prepare for the return to the office and how to support employees logistically and psychologically • PERSPECTIVE on the future of safe office design and the creation of workplaces that are meaningful destinations that generate engaging experiences for employees • INVITATIONS to webinars sharing best practice ideas from our network of the world’s leading companies

CUSHMAN & WAKEFIELD – FOR INTERNAL USE ONLY

20