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EMPLOYEE EXPERIENCE

WELL-BEING AND THE CORPORATE An abundance of research

demonstrates links between employee well-being and bottom line financial outcomes. Human happiness has been found to have large and positive causal effects on productivity. Positive emotions appear to motivate, while negative emotions have the opposite effect. A study by PwC found cost-benefit ratios ranging from 2:3 to 1:10 – meaning for every U.S. $1 spent on well-being initiatives, an organisation can expect to receive U.S. $10 in value back. Tim Munden, chief learning officer at Unilever, reinforces this. He estimates that Unilever recoups an estimated €6 for every €1 invested in well-being programmes across its European businesses. Gallup breaks the potential benefits of ‘well-being’ down further. Their global meta-analysis suggests businesses with highly satisfied, engaged employees are rewarded with 37% lower absenteeism, 21% higher productivity, and 10% higher customer satisfaction.

THE COST OF PRESENTEEISM TO BUSINESSES PER YEAR, TEN TIMES HIGHER THAN THE COST OF ABSENTEEISM $1,500 billion

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