NXT 50_RFP_BHFS_5.29.19_Link
50 PORTFOLIO: ASSESSMENT, MANAGEMENT & REPORTING Response for C.2.
Once the C&W team has reviewed the portfolio documents and organized their assessment, we will organize a 120 day Getting Ready Phase. This Getting Ready Phase essentially prepares the firm’s administrative leadership and the C&W team to develop the portfolio management plan and any recommendations, threats or opportunities that the firm’s administration would like to present to Executive Committee. Essentially, C&W and the Brownstein administrators are Getting Ready to present the Shareholders with a Playbook for all Brownstein office spaces. The Playbook might be as simple as basic guidelines about location, efficiency metrics, financial metrics and a narrative about the firm’s vision for their workplaces. The Playbook might also become very specific and actually address Business, Operational and Financial Drivers for making decisions about the firm’s office space that move Brownstein to a much more consistent and uniform approach in each of it’s markets. Finally, the Playbook will establish the financial metrics to be applied in every market so that Brownstein can establish consistent analysis for every office measuring the financial drivers by attorney/policy maker, by shareholder, by equity vs. income shareholder or any other metric Brownstein desires to measure. FINANCIAL DRIVERS
• Real Estate as a % of Revenue • Per Attorney Occupancy Costs • Equity Partner Cost & Impact • Capital Costs & Funding • Un-depreciated Capital Costs
• Lease Securitization • Generational Influences • Long- and Short-Term Profitability / Impact • Succession Planning
Portfolio Key Drivers
BUSINESS DRIVERS
OPERATIONAL • Other industries & client demands • Right sizing & ratio changes • Growth/reduction strategies • Space & lease flexibility • Competition • Business growth & development • Business synergies • Competitive fee structures
• Retention & recruiting • Brand & image • Risk management • Profitability
• Culture &
generational issues
• Millennial impact • Real estate supports business
LegalSectorAdvisoryGroup|ADVISINGFOREXCELLENCE lSectorAdvisory Group |ADVISING FOR EX LLENCE
GETTING READY: FIRST 120 DAYS
Develop Brownstein Playbook for office space.
DEVELOP PRESENTATION
• Hoteling & remote working • Training/technology • Paper management/ elimination • Streamlined operations = increased profit margins
• Consensus building to effect change • Millennial impact • Desensification
CONTENT/ METRICS/ STRATEGY
ARCHITECT INTERVIEWS
PRESENTATION TO FIRM
BUILDING TEAM
TheCushman& WakefieldWorkplaCe Will supportsuccess ,noTTrends. drivenbyresearChonhoWourprofessionalsaCTuallyWork,a numberof private,enclosedspaces areneCessaryforheadsdoWn, foCusedWorkonbehalfofClienTs. PRODUCTIVITY isa teamsport .assuCh,ouroffiCesmusTunloCkThe poWerofcollaboration. ourWorkspaCesWilloffer seTTingsToaCCommodaTe varyingTeamsizes,ClienTConfidenTialiTy, andbusinessdevelopmenT. COLLABORATION Conferencerooms Commonspaces 40%Occupied 75%FocusedWork 37%Out 6%Unassigned 17%Away 30%Occupied Average meeting size:3-5 54%Reserved The clientexperience Willbe TailoredToeaChofourguesTs, beginningWiThasuperiorWelComerivalingThaT of a bouTique hoTel. C&WWorkplaCesshouldbeComeTheir professional“secondhome.” CLIENTS TheyWillprovideemployeesWiTh engaging and Compelling experienCes,CreaTinganenvironmenTWhereTheyCandeliver World-classresults onbehalfofClienTs. EMPLOYEES ourWorkplaCesWillbeThe envyofthe industry.
CUSHMAN&WAKEFIELDMANIFESTO
COLLABORATION SPACES club cushman
utiliZationstudies summary: * • Focusedworkwasobserved 88% of the time inoccupiedcubicles • Whenoccupied,officeswereutilized 14% of the time formeetings • Conference roomswereoccupied 30% of the timewhilebeing reserved 54% ofthe time • Theaveragemeetingsize inconference roomswas 3 to 5 people • Theemployee loungewasutilized 80% of the timebyanaverageof 3 to 5 people
1.2BACKGROUND |FINDINGS -UTILIZATIONSTUDIES
theneW cushman& WaKefield: ourWorkplaCe obJeCTives
120 DAYS
CommerCial realestate • Adynamicworkcafe thatcreatesanon-site thirdplace toencourage employeesandclients tomeet,work,network,socializeand re-energize. It transforms the traditionalcafeteria realestate intodestinations for connection,collaboration,and innovation recommendations: • Officesdesigned tosupport focusedworkandmeetingsofup to5people • Workstationsdesignedwithoptions tosupportdifferentworkstyles includingheads-downandcollaborativework • AvarietyofHuddleRooms&TeamRooms thatarenot reservable to support impromptumeetings,andanumberofmedium to large ConferenceRooms thatcanbe resrved • 2 to3peopleHuddleRooms&4 to6peopleTeamRoomsaredistributed throughouteachneighborhood
Utilizationstudy
Workstations
offices
47%Occupied
refocusinGc&Wculture
1.1PURPOSE |REFOCUSINGTHEC&WCULTURE
17%Away
T
28%Out
NEXT 30 DAYS (60)
FIRST 30 DAYS
settinGs:
E A M K I C K - O F F M E E T I N G
8%Unassigned
transforminG theWorld WorKs , shops , lives theWay and
CLIENT IMMERSION
activityWhen in
FOCUSROOM
Workstations
offices
employeelounge
FoCUs Sharegenerously Compete ferociously
SMALLGROUPMEETING
80%Occupied
88%FocusedWork
Averagenumber ofpeople:3-6
CHaraCter Entrepreneurial Collaborative Expert Transformationl Genuine Passionate Influential Personal
LARGEGROUPMEETING
6%MeetingwithOthers
14%MeetingwithOthers
DevelopedbyDesignRepublic
22
10%On thePhone
20%Vacant
PRESENTATIONROOM
17%On thePhone
strateGyforchanGe thenewoffice featuresanenhancedclientexperiencewithClub Cushmanat itscenter.theopen,collaborative,activity-based workplace isgearedperfectly toCushman&Wakefield’sneeds.
Cushman&WakefieldWorkplaceStrategyPlaybook | DevelopedbyDesignRepublic
70%Vacant
1.2BACKGROUND |FINDINGSVSTRENDS
* thesenumbersbasedoffof theaveragefindings from the following threeoffices:sanFrancisco,Chicago,&NewYork
BelieFs •Ourculture,ourbrand,ourpeople,andour workplacemustbe theenvyof the industry
DevelopedbyDesignRepublic
12
NEXT 60 DAYS (90)
• ‘ClientOnly’ imperativedemands thatweorganizearound themandconnect toallofourservicesandgeographies • Every touchpoint isanopportunity todriveourdistinctionand strengthen the relationshipwithourclients •Deep localandglobalknowledgecreatessignificantvalue for ourclients • Everyoneofuscan leverage thepowerofCushman&Wakefield •Adiversityofbackgrounds,culturesandexpertise inspires breakthrough innovations • It iseveryperson’s role tohelpcolleaguesbe thebest theycanbe •Relentlesscuriositydeliversunseenopportunities •Alonewearegood–togetherwearegreat
GreatestCHalleNGe
*This is our C&W Playbook, as our client’s playbooks are confidential.
Wewant tobewinning thedominant shareof the top10opportunities in localmarketsby theendof2017 Private,enclosedoffices forup to15%of the population.Onesizefitsallat120sq ft:
DAY 1
A largeofferingofcollaborationsettings,ofvarying sizesandplacesettings toaccommodatedifferent meetingpurposesandstyles:
sPirit Winning together
FINANCIAL
10%FocusRooms
7 36% IndividualWorkspace
DevelopedbyDesignRepublic
15%EnclosedOffices
45% Open 45% Open
29%CollaborationSpace
55% Enclosed 55% Enclosed
75%OpenSeating
29%Circulation
6%Support
READY TO GO
• Real estate as a % of revenue • Per attorney occupancy costs • Equity partner cost & impact • Capital costs & funding
• Un-depreciated capital costs • Lease securitization • Generational influences • Long and short- term profitability/ impact
• Succession planning
185 RSF targetspaceuseperseat
1 .25:1 collaborationspaceto individualworkspace
DevelopedbyDesignRepublic DevelopedbyDesignRepublic
14
TEAM KICK- OFF MEETING
LEASE MANAGEMENT COORDINATION
PORTFOLIO METRICS REVIEW
COORDINATE FIRM PRESENTATION
VISION SESSION
ARCHITECT RFQ’S
UPDATE PORTFOLIO METRICS/ STRATEGY
LINK TO FULL SAMPLE
Legal Sector Advisory Group | ADVISING FOR EXCELLENCE
Cushman & Wakefield | Brownstein Hyatt Farber Schreck
25
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