Multifamily Asset Services Brochure

A Personalized Approach For Better Management

MULTIFAMILY ASSET SERVICES

Actionable insights to drive better opportunities Navigating the multifamily investment landscape is more complex than ever. That’s why our Multifamily Asset Services professionals partner with you to simplify the journey and uncover the full potential Operating communities as if we own them isn’t just smart—it’s transformative. We deliver real value for our clients while elevating the living experience for residents, turning places into true homes. We stand out by leading with a “care first, care most” mindset. That’s how we approach every asset, every client and every team member—with intention, grit and heart—to deliver exceptional outcomes and meaningful connections. from your investments. Together, we turn challenges into opportunities and opportunities into results.

ASSETS MANAGED 860+

UNITS UNDER MANAGEMENT 167,000+

MSA S 90

TEAM MEMBERS 4,000+ 200+ CLIENTS 55+ ACTIVE LEASE-UPS

*Statistics represent a three-year average

Multifamily Solutions

We don’t just manage properties—we transform ownership and resident experiences with precision, expertise and unwavering care. This isn’t just about meeting expectations—it’s about setting a new standard for performance. Better experience. Better performance. Better value.

Our Core Services

Operations We empower the most talented

individuals to transition properties to the Cushman & Wakefield portfolio and supervise the day-to-day operations, which encompasses financial and expense control; capital improvements; maintenance; leasing and retention; reporting and more. Marketing Beginning with a thorough understanding and analysis of the market, our team prepares an extensive and uniquely tailored creative marketing plan to create exceptional resident experiences and establish an outstanding digital presence for each community. Accounting & Financial Reporting Our institutional-grade accounting platform provides the highest level of security and accuracy, and the flexibility to fit your unique reporting needs.

Construction Management & Maintenance

From minor updates to large-scale projects, our construction managers work with clients from the earliest possible moment to help every property reach its full potential. Our maintenance team then preserves the asset and handles service requests each day to make sure residents are pleased. Contract & Vendor Management We leverage the scale of our management portfolio and strong vendor relationships to effectively negotiate contracts that drive cost savings without sacrificing product or service quality. Risk Management Our team of risk professionals offers owners expertise in risk management, corporate governance, and insurance to help protect their assets. Information Technology Our technology infrastructure provides onsite employees with a custom property management application, residents with convenient services and solutions, and owners with information relative to their properties. Our systems accommodate property websites, online leasing, applicant screening, online rent payments, check scanning, lead management, revenue management, utility billing, vendor management and custom reporting.

Training & Development Cushman & Wakefield’s Training & Development team provides our professionals with high-quality, easily accessible training tools and resources to help enhance their skills and facilitate career growth. Energy & Sustainability Services We use the triple bottom line as our guiding principle—which is the impact of the property on people, the environment and company profitability, to define our sustainability offerings.

HOW WE DELIVER

The most brilliant ideas only matter when you have the people who can bring them to life

SPECIALIZED EXPERTISE

New Development

Mixed-Use

Value-Add

Luxury

Single-Family

Affordable

High-Rise

Mid-Rise

Garden

Full-service platform for better returns Unlocking maximum value from your multifamily investments demands solutions at every turn. Our platform and approach are not just comprehensive—they’re bold, designed to address every aspect of a client’s journey. From acquiring, financing and managing, to leasing and selling properties, our cutting-edge tools, deep expertise and strategic insights ensure a seamless experience every step of the way.

Together, Cushman & Wakefield and Greystone are seamlessly integrated,

strategically positioned and deeply invested in the people behind every client’s name.

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Acquire Asset

Performance & Underwriting

Financing Solutions

Optimize Value

Asset Disposition

EQUITY, DEBT & STRUCTURE FINANCE (C&W EDSF)

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ASSET SERVICES

INVESTMENT SALES

ASSET SERVICES

INVESTMENT SALES

VALUATION & ADVISORY

AGENCY LENDING PROVIDED BY GREYSTONE

VALUATION & ADVISORY

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LOAN SERVICING PROVIDED BY GREYSTONE

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BETTER PLATFORM, BETTER SOLUTIONS. The Cushman & Wakefield Edge

Full-service platform for better returns With a robust global network of specialists and a problem-solving mentality, our retail advisors have a track record of sustained success in this ever-evolving sector. We create and execute tailored solutions that optimize operations and drive long-term growth.

A personalized approach for better management

Operating communities with an ownership-like mentality drives value for our investors without sacrificing the higher level of hospitality for residents—turning places into homes. As one of the only third-party multifamily management providers in the U.S., our “care first, care most” culture is fueling our approach to assets, clients, and our people to drive better results and experience.

Insights to drive better opportunities

Combining our advisors’ extensive market knowledge and relentless commitment to excellence with leveraging proprietary data and in-depth analysis, we equip investors with the tools that deliver clarity and confidence needed to navigate the multifamily landscape.

Care First, Care Most A CULTURE THAT DELIVERS

Our business is built around people, and “Care First, Care Most” is more than a motto—it’s the foundation of how we work with each other, support our clients and serve residents in the communities we manage. These 10 little things guide everything we do and make a meaningful impact on the service we provide.

We create amazing customer experiences.

We cultivate a culture of care.

We believe that team comes first.

We emphasize transparent and timely communication.

We solve problems.

We fight for the good of one another.

We practice empathy and respect for all.

We realize that details matter.

We look for ways to grow.

We are accountable.

CUSHMANWAKEFIELD.COM

Cushman & Wakefield (NYSE: CWK) is a leading global commercial real estate services firm for property owners and occupiers with approximately 52,000 employees in nearly 400 offices and 60 countries. In 2023, the firm reported revenue of $9.5 billion across its core services of property, facilities and project management, leasing, capital markets, and valuation and other services. It also receives numerous industry and business accolades for its award-winning culture and commitment to Diversity, Equity and Inclusion (DEI), sustainability and more. For additional information, visit www.cushmanwakefield.com. About Cushman & Wakefield

Contacts

Woody Stone President Multifamily Asset Services, Americas woody.stone@cushwake.com +1 214 891-7854

Sandra Boyle Executive Managing Director Chief Operating Officer Asset Services sandra.boyle@cushwake.com +1 415 773 3527

Avery Solomon Executive Managing Director, Investor Services Multifamily Asset Services, Americas avery.solomon@cushwake.com +1 202 315 1674

Jeremy Edmiston Executive Managing Director, U.S. Lead, Build-To-Rent Sector Multifamily Asset Services, Americas jeremy.edmiston@cushwake.com +1 214 891 7868 Erinn Cassidy Executive Managing Director, West Multifamily Asset Services erinn.cassidy@cushwake.com +1 206 215 9876 Greg Mark Executive Managing Director, East Multifamily Asset Services gregory.mark@cushwake.com +1 404 500 2554

Kevin Charcut Executive Managing Director, North Multifamily Asset Services kevin.charcut@cushwake.com +1 612 723 4123

Lisa McDonnell Executive Managing Director, Southwest Multifamily Asset Services lisa.mcdonnell@cushwake.com +1 214 891 7888

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