Life Science Playbook | Cushman & Wakefield

A. TRAINING PROGRAMS

In addition to standard property management training, additional training programs are mandated for team members on Life Sciences property management teams, based on asset type.

ASHE TRAINING CERTIFICATION (HEALTHCARE AND LIFE SCIENCE) All engineers working in a healthcare environment are required to successfully complete the ASHE Certification: Certified Health Care Physical Environment Worker Training & Exam. ASHE’s certified worker program is unique because it is focused on patient safety and is the only certification of its kind backed by the American Hospital Association. Cushman & Wakefield maintains a 100% compliance rate. Additional Training Programs are outlined in Section E: Health Safety Security and Environmental (HSSE) of this Playbook

B. PROPERTY TRANSITION

Cushman & Wakefield uses a standardized Property Transition Playbook to onboard all new properties. This process includes the Property Transition Checklist, containing several sections customized and organized by the responsible transition team member. The tasks are high-level and break down into each necessary sub-task. As a best practice, each member of the transition team should expand and view all sub-tasks before beginning. The Transition Coordinator will upload the completed checklist to the property record in CT Yardi for reference. RESPONSIBILITY MATRIX For Life Science assets, the Transition Coordinator will also create a matrix of tenant versus landlord responsibilities. SIXTEEN-POINT CHECKLIST At all C&W managed lab buildings, the property teams follow a detailed 16-Point Checklist which includes all required documentation for submittal, landlord review, engineering review, required permits, submittal of manufacturers operations and maintenance manuals, logging equipment maintenance into a building preventative maintenance program, and whether the equipment will be removed by the tenant at lease expirations. This document must be signed off by the tenant, tenant’s project manager, property manager and the building owner. While a rigorous process, it ensures all critical parties are involved and all building improvements are completed correctly without impacting building systems capacity. In the unlikely event a tenant proceeds without providing proper documentation and landlord consent, we recommend the lease language include a default & cure provision. Such provisions will go a long way toward protecting the landlord, so tenant alterations won’t negatively impact the building; its operations, systems and tenants. Life Sciences Responsibility Matrix

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