Logistics and Industrial Services - Global Catalogue

SPOTLIGHT UNITED STATES

101.4 Million sf and 4,834 Sites Globally Client Since: 2010 Services: Integrated Transaction Management, Facilities Management, Project Management, Portfolio Administration Seeking a comprehensive services platform and opportunities to improve its business- to-business relationship with a real estate provider, UTC awarded Cushman & Wakefield its entire North American portfolio in 2010. SOLUTIONS • Heavy involvement during the initial portfolio assessment enabled the team to recommend tailored solutions for process improvement, best practices, and leading-edge tools and technologies that provided UTC with a cost-competitive relationship structure • Streamlined processes and enhanced executive- level reporting and decision-making for UTC, saving time and costs via a tailored technology solution that utilized BIGCenter and FUSION • Implemented a single-point-of-contact accountability structure, which enabled continuous improvement and effective management of the UTC global portfolio RESULTS • Saved NPV $29.1 million via transaction strategies while design/construction saved $6 million • Executed 300+ transactions annually • Exceeded savings target by 35% while achieving

a KPI scorecard rating of 97.3% for Facilities Management services and 6.5 out of 7 for Transactions

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