Facility Management Flipbook

Technology Solution

Feature

Benefit

Function Sample Technology Scorecard Our Technology Solutions Group evaluates Facilities Management technology through the foll wing tools: • Client Technology Assessments provide a collaborative understanding of the current technology capability and a customized solution to achieve strategic goals. 360Facility Corrigo Angus Service Express Facilities Management Scorecard

Service Level Agreement & Key Performance Indicator Engine Dashboard & Reporting Engine

• Increase accountability and service performance. • Detailed tracking of SLA information.

• Graphical display of actionable information.

• Enter and track billable and non-billable work orders through the billing/accounting process. • Since all data is centralized and accessible, reports can be created to identify specific areas that require attention. • Response time is lowered. • Deliver automatic notifications based on a specific request. • Graphic interface to review, assign, and balance tasks among the maintenance team.

Call Center / Service Request Preventative Maintenance Asset Lifecycle Management Warranty & Contract Management Timesheet Management Emergency Notification System Incident Management Mobile Management Project Management Conference Reservations Email Integration / Notifications Fire & Life Safety Request Document Management Tenant Cost Estimate Approvals Online Tenant Handbook Request Workflow Configurability Customer Satisfaction Survey Tenant CRM Security System Integration (bar code printing & data exch.) Sustainability Management Web-based platform Integration Flexibility (Maps, Systems) Reporting (Integr ted & Flexible) Dashboards (Tactical) Configurable Fields Full Support of ACORD Form SAS 70 Type II Audit

• Technology Scorecard enables us to qualify and quantify market technology providers both initially and as they mature. • Customized solution developed according to the requirements of the client organization and implemented to satisfy optimization of business processes. Cassidy Turley supports multiple toolsets and determines the best suited technology platform for our clients’ long-term needs.

Track Labor Costs, Material Costs and Comment History

Notification Engine

Work Planning

Project Management

• Capture all the elements of a project in one place

• Real-time updates and notification, increasing efficiencies.

Wireless & Mobile Solutions

Dashboard Reporting

Detailed Service Level Tracking & Reporting

Asset Tracking & Task Scheduling Actual listing of an asset and upcoming schedules and a link to the asset history

10 | Cassidy Turley