Cushman & Wakefield – Nelson Mullins RFP Response

GENERAL

5. Discuss your experience with working with law firms as it relates to the following:

allow NMRS to readily change providers. C&W intentionally allows for NMRS to use the lease administration software without being obligated to use C&W. C&W’s recommended lease administration is hosted externally, as it is a web-based application (“ASP”), which means that NMRS simply needs access to the internet to access the database and only requires common applications such as Internet Explorer, Microsoft Excel, and Adobe PDF for clients to gain its full value, and is easily integrated with all major Enterprise Reporting Systems (i.e., Oracle, SAP, PeopleSoft). Additionally, it provides data security so that NMRS can determine who has access and the level of that access to various reports. b. Tenant Representation For the past five years, C&W has been ranked #1 in Tenant Representation by the National Law Journal, which is a true testament to our success in representing law firms throughout the U.S. and around the world. In the last five years, members of C&W’s LSAG have provided strategic real estate advisory and tenant representation services to over 60% of the Am Law 100 firms on a one-off, preferred vendor, or on a national/global account basis. Additionally, our proposed Core Team has had extensive experience with law firms for both one-off and global and national portfolios as described in question 1 under the “Other” section starting on page 45. Our wealth of legal sector experience has facilitated the development of industry specific resources and tools as well as a knowledge base that allows us to craft analysis and solutions tailored to the specific needs of each or our legal sector clients. Please refer to Appendix B “Law Firm Test Cases”, outlining how C&W has gone above and beyond for our clients and developed customized solutions for their real estate needs. Please note that for confidential reasons, we are not able to share the firms’ names, but rather have outlined the “pain points” that each firm was experiencing when we started working with them and the services and strategies that we provided. Each approach was customized to the firm’s specific situation, culture, leadership, and overall goals and objectives. Some examples include implementation of firm-wide

a. Portfolio Management/Lease Administration C&W handles lease management for many of our national portfolio law firm clients. While each firm has a customized lease management platform, we are currently handling the lease management for more than five national and global law firm portfolios. Our law firm clients who are currently using our portfolio management/lease administration platform especially like that they can choose who from the firm has access to all data and they can access it whenever and wherever through an easy-to-navigate dashboard. Additionally, the system can send out reminders for all upcoming options for each location including lease expirations, right to first refusals, expansion, early termination, etc. to ensure firms are staying out way ahead of important deadlines. Upon an initial review of NMRS’ current portfolio and understanding of its real estate needs, C&W will provide our Portfolio Administration Services (“Portfolio Administration”). This quick-to-deploy and cost-effective program will add value by transforming data into meaningful management information to support improved decision-making. The Data Management Service offering has four key components: technology, implementation, ongoing data management, and reporting. A complete tutorial of the program will be provided to NMRS within 90 days of the execution of the Representation Agreement and receiving NMRS’ documentation. Our services provide NMRS with the tools to take control of your portfolio and to assure all data, critical dates, and reporting provide the firm with the detailed information it needs on its portfolio. C&W’s Portfolio Administration offers the industry’s leading, fully integrated, Web-based portfolio administration system for commercial real estate tenants, owners, and managers. Our competitors use lease administration software that does not

Legal Sector Advisory Group | ADVISING FOR EXCELLENCE 15