Corporate Social Responsibility Report 2020 | Cushman & Wakefield
SASB Index This is the first year Cushman & Wakefield is disclosing data using the SASB real estate services standard. At this time, Cushman & Wakefield is not able to consistently disclose all information requested at a global level. We intend to enhance our internal tracking systems and disclosure in future years.
Accounting/Activity Metric Code
Disclosure Sustainability Services
Revenue from energy and sustainability services
For owners, we offer a variety of property management services, which include client accounting, engineering and operations, lease compliance administration, project and development services and sustainability services. See the section Sustainability Services for more information on the energy and sustainability services we provide to clients. We do not currently report revenue from transactions associated with energy and sustainability services separately from reporting of our total revenue. In 2020, we provided energy and sustainability services to over 377 million square feet within the U.S. and India representing approximately 1,230 buildings. We are working to enhance tracking of the total floor area and number of buildings provided with energy and sustainability services across our global portfolio. In 2020, we achieved ENERGY STAR certification for over 280 buildings representing over 110,000,000 square feet of floor area in the U.S. and Canada. In addition, Cushman & Wakefield delivered 25% of all NABERs ratings conducted in Australia. Dual agency occurs when Cushman & Wakefield professionals represent both the owner and prospect with respect to the same property. Our policy is that such dual agency must be properly disclosed and consented to by both the owner and prospect (in accordance with applicable law and our policy). If disclosure is not required by local law, our policy on dual agency still requires our professionals inform both the prospect and owner immediately upon learning of dual agency. Following notification, the professionals involved are required to either receive express, written approval or withdraw from the transaction. If dual agency is approved, our policy requires steps be taken to ensure loyalty and good faith towards both parties. We serve the world’s real estate owners and occupiers, delivering a broad suite of services through our integrated and scalable platform. Our business is focused on meeting the increasing demands of our clients through a comprehensive offering of services including Property, facilities and project management, Leasing, Capital markets, Valuation and other services. As reported in our 2020 10-K, revenues for “Valuation and Other“ were $450.8 million in 2020. For more information on our 2020 revenues by Service Line, please see our 2020 10-K. We do not currently report revenue from transactions associated with appraisal services separately from reporting of our total revenue. In 2020, we generated total revenues of $7.8 billion, and total service line fee revenue of $5.5 billion.
(1) Floor area and (2) number of buildings under management provided with energy and sustainability services
(1) Floor area and (2) number of buildings under management that obtained an energy rating
Transparent Information & Management of Conflict of Interest
Brokerage revenue from dual agency transactions
Revenue from transactions associated with appraisal services
2020 Revenues by Service Line Property, Facilities and Project Management – 54% Leasing – 23% Capital Markets – 14% Valuation and Other – 9%
CORPORATE SOCIAL RESPONSIBILITY REPORT 2020 | 99
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