Corporate Social Responsibility Report 2020 | Cushman & Wakefield
PEOPLE AND CULTURE Hiring and Retention (401-103)
We continue to build an inclusive workplace that fosters fair and equitable growth opportunities; focuses on the manager-employee relationship to drive operational performance; and provides our employees with learning and development opportunities to support their ongoing career progression. Our industry is subject to a relatively high turnover of brokers and other key revenue producers as competition for Leasing and Capital Markets professionals is significant. We and our peers in the industry use equity incentives and sign-on and retention bonuses to help attract, retain and incentivize key personnel. In 2020, our turnover rate was 25%. Additionally, our people are our top priority, and in circumstances where staff reductions or organizational changes are implemented, we provide transition assistance at no cost to the employee through an outplacement consultant to facilitate their next steps in determining the direction of their career. Transition plans vary but often include career and interview coaching, job leads, webinars and social media strategy development.
Fueled by ideas, expertise and dedication across borders and service lines, our people create real estate solutions that put our clients at the center of what’s next in the world of real estate. Not only do we deliver exceptional value for real estate occupiers and owners, our people also make an impact on our business, shareholders, communities and world. We have earned a strong reputation globally by successfully conceiving and executing some of the most iconic and complex real estate assignments in our industry. Because of this legacy of excellence, our leading platform and brand strength, we attract and retain top talent from diverse backgrounds, cultures, expertise and disciplines—creating a dynamic culture of collaboration and innovation. Our people are the key to our business, and we have instilled an atmosphere of collective success.
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