Corporate Social Responsibility Report 2020 | Cushman & Wakefield

Rate of Incidents

Total Recordable Case Frequency Rate (TRCFR) Per 200,000 Hours

Lost-Time Injury Frequency Rate (LTIFR) Per 200,000 Hours

Employees

2018

2019

2020

2018

2019

2020

North America

0.79

0.8

0.47

1.83

1.91

1.12

Central & South America

1.13

1.58

0.50

1.38

1.88

0.93

APAC

0.31

0.26

0.41

0.4

0.20

0.34

Greater China

0.09

0.16

0.09

0.16

EMEA

0.03

0.05

0.03

0.12

0.16

0.10

Global

0.39

0.45

0.30

0.82

0.88

0.68

Notes: • Data includes both direct employees and contractors managed by Cushman & Wakefield. • Injury rates reported by region and not by gender. • The recorded Occupational Disease Rate (ODR) for the last three years has been zero. • Greater China HSSE data was combined with APAC beginning in 2020.

Work-Related Ill Health Construction work, building maintenance and cleaning work all carry risks of ill health, including exposure to blood-borne pathogens from needlestick injuries for cleaners, exposure to hazardous substances such as asbestos for all workers and exposure to high levels of noise for construction and building maintenance workers. These risks are controlled through implementation of risk-management guidelines that outline the hierarchy of risk control and how to properly “plan, do and check” before beginning work. Before work commences on a new site, the HSSE team conducts a hazard analysis that identifies all jobs,

tasks, environments and interfaces that have inherent hazards and risks. Relevant persons are then consulted on hazards identified (including designers, contractors, clients and any other relevant parties). Risk controls are developed to eliminate as many hazards as possible and to minimize any remaining hazards. A Safe Work Procedures document is then developed for the site documenting the hazards present and the risk controls to be implemented to eliminate or minimize the risk. There were zero incidents of work-related ill health reported for employees or contractors in 2020.

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