Corporate Social Responsibility Report 2020 | Cushman & Wakefield

Communications and Training (205-2)

All global compliance policies and anti-corruption policies are distributed annually to employees by our Executive Chairman & CEO via email. Policies are also available on Cushman & Wakefield’s intranet. Global employees, including all global executives, are assigned related trainings based on risk posed by their role, businesses line, and geography. Additionally, our master service agreements require all third- party vendors to abide by our Global Vendor/Supplier Integrity Policy, which covers both our Global Code of Business Conduct and anti-corruption policies. Our mandatory annual trainings are determined after consideration of risk areas identified in compliance incident trends and various risk assessments. In 2020, we assigned mandatory Code of Business Conduct training and launched the Tools for an Ethical Workplace training which stressed the importance of integrity, ethics and workplace dignity in the face of added external pressures due to COVID-19. The Tools for an Ethical Workplace training was assigned to employees with one or more direct reports, and employees who listed English as their primary language. The percentage of employees that completed mandatory training in 2020 varied across business regions and is detailed below:

2020 Mandatory Compliance Training

91.9% 100%

88.4%

93%

96.6%

91.9%

North America

South America

83.1% 80.7% 91.3% 87.6%

TOTAL

APAC

EMEA

Code of Business Conduct

Tools for an Ethical Workplace

Note: We add new hires to training on a rolling basis. This table reflects training completion for employees who received training on the initial launch dates.

24 | CORPORATE SOCIAL RESPONSIBILITY REPORT 2020