Corporate Social Responsibility Report 2020 | Cushman & Wakefield

LEADING WITH OPERATIONAL EXCELLENCE As one of the world’s leading real estate services firms, Cushman & Wakefield remains committed to maintaining the highest levels of integrity in our business operations. With approximately 50,000 employees, it’s critical that our people adhere to the principles established through our Ethics and Compliance program. We also hold ourselves to high standards when it comes to the health and safety of our stakeholders, maintaining a responsible supply chain, and doing the right thing for the environment. As such, we remain focused on continually measuring and managing our operational performance and practices and improving them over time. In response to COVID-19, we took action to protect our stakeholders across our operational functions, including implementing supplemental ethical workplace training; sourcing and supplying safety equipment for our own offices and client sites; and advising leadership, clients and the world on how to safely reopen workplaces. ETHICS AND COMPLIANCE

Ethical Policies and Practices Our Global Code of Business Conduct (the Code), published in 22 languages, defines the conduct expected of all officers and employees of the company. Annual online training and certification to the Code is mandatory for all employees. The Code is updated annually, taking into account new considerations that arise during the year. In 2020, we updated the Code to incorporate FAQs and a decision tree to help support sound decision- making. We have several other policies in place that are reviewed annually and updated as needed.

We hold ourselves to the highest standards of corporate integrity and strive to create a culture in which everyone acts out of personal accountability for protecting our business, our reputation, our commitments to our Board of Directors, our clients and all those we serve. We aim to uphold all applicable laws and regulations affecting our business around the world without exception and to uphold our own standards of ethical behavior. In doing this, we protect our reputation and position ourselves to lead. Our global Ethics and Compliance program is led by our Chief Ethics & Compliance Officer who is supported by the Business Unit Compliance Vice President, Compliance Operations Manager, and the Global Privacy Counsel. Regional compliance directors across the globe provide additional support and report to the Business Unit Compliance Vice President.


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