Corporate Social Responsibility Report 2017

BEING A RESPONSIBLE BUSINESS | 49

48 | CORPORATE SOCIAL RESPONSIBILITY REPORT 2017

ETHICAL SUPPLIER RELATIONSHIPS We recognize that the business practices of our suppliers can have a significant impact on our corporate reputation, and on our ability to maintain client relationships and win new business. In today’s increasingly connected world, where information about our activities is immediately visible on social media, issues arising in the supply chain can quickly become major corporate risks. We therefore aim to work with our suppliers to drive responsible business and improve our contribution to a sustainable society while protecting our business and clients from risk. We have implemented many policies and tools to help us effectively operate a diverse and ethical supply chain. COMPLYING WITH OUR SUPPLIER INTEGRITY POLICY The suppliers we work with must meet our high standards of ethical conduct and environmental accountability, fully complying with our Global Vendor/ Supplier Integrity Policy. This sets out our expectations in the areas of business integrity, labor practices, health and safety, environmental management, and anti-corruption and anti-bribery. Our procurement team governs the implementation of our supplier policies, and we work with many suppliers to report usable metrics so we can better understand the scope of our environmental impact, both for internal operations and client services.

DIVERSITY DELIVERS VALUE We have found that, by leveraging diversity in our supplier base, we are able to bring the most innovative solutions to our clients. In 2017, we began to track our progress in supplier diversity and commissioned a third-party company to categorize our suppliers and validate active certification in all diversity categories on an annual basis. In 2017, we also reviewed our due diligence and enhanced economic screening processes of third parties and are focusing on standardizing onboarding tools to show new suppliers what’s required of them.

“Our mission is to develop deep and productive relationships with ethical supplier partners while providing our clients with the best services at the best value.” DUNCAN PALMER Chief Financial Officer

“We are strongly committed to working with suppliers that embrace diversity and inclusiveness in all aspects of the business. Our supplier diversity program taps into new and creative resources that drive innovation.” SEWELL AVANT Vice President, Commercial Procurement

“We view our suppliers as business partners and value our relationships with them. We engage local vendors wherever possible to help local economies develop. Most importantly, we select suppliers who work responsibly to ensure we operate ethically through our extended value chain.” ERIK STERNISHA Vice President, Global Procurement

ABOUT CUSHMAN & WAKEFIELD / CEO MESSAGE / CSR HIGHLIGHTS / CSR PRIORITIES / CENTER OF WHAT’S NEXT / RESPONSIBLE BUSINESS / ABOUT THIS REPORT