Corporate Social Responsibility Report 2016

TABLE OF CONTENTS

INTRODUCTION Stakeholder Letter

4 7

Who We Are

14 15 16 18 20 21 25 26 28 29 36 36 38 40 41 43

About this Report Global CSR Program

ENERGY & RESOURCE MANAGEMENT Corporate Operations—Leading the Way

Training

Client Services Engagement OUR PEOPLE Employment

Workplace Diversity and Inclusion

Compensation and Benefits Training and Development

EMPLOYEE HEALTH & SAFETY

Performance Metrics

Meeting Safety Performance Standards

Health & Safety Training

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