Burns & McDonnell RFP Response_FINAL

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REQUEST FOR PROPOSAL

EXPERIENCE PER SQUARE FOOT™ - OUR PROPRIETARY EMPLOYEE EXPERIENCE TOOL For the past several years, C&W has partnered with some of the world’s leading companies to define and measure what makes a positive employee experience through our proprietary Experience per Square Foot™ (XSF) tool. The model is broken into five distinct key measures – Focus, Team, Bond, Renew, and Learn, and tests workplace attributes to see what will drive improvement in those areas. Also, in response to COVID-19, we introduced XSF@home, a statistically based analytics diagnostic designed to assess employee experience in the current environment, uncover insight into employee logistical and psychological needs, and capture ideas to prepare for the eventual return to the office.

75% Feel they effectively focus and collaborate

50% Struggle to connect to the company culture

70% Of younger generations have WFH challenges

78% Think remote working policies should be explained PEOPLE WANT MORE CHOICE OF WHERE TO WORK Demand for Flexibility and working remotely is strong Previously in the office and those who need higher levels of face to-face interaction and creative collaboration (Sales, HR, R&D) are having worse experience than hose with a greater emphasis on process tasks (Legal, Finance, IT)

CONNECTION TO CULTURE IS HURTING

YOUNGER GENERATIONS ARE STRUGGLING MOST All generations struggle with Wellbeing and taking Time Away from Work, but especially millennials

WORK RELATED THINGS ARE GOING WELL

THE OFFICE HAS A PURPOSE

Productivity has remained consistent and strong 10% improvement in productive collaboration 90% feel trusted to carry out their work by their manager

Only 56% feel connected to colleagues Colleague Bonding is down Only 50% feel personally connected to their company culture. This is particularly the case with younger generations

The office will be a critical driver of culture, learning, and personal connections, while most people will shift to working across a Total Workplace Ecosystem balancing office, home and third places

Gen Z: 26% report inadequate home workspace

Millennials: 25% reported caregiver responsibilities

41 RFP for Real Estate Services BURNS & MCDONNELL