2023 Sustainability Report

INTRODUCTION OUR CLIENTS OUR PLANET OUR PEOPLE AND COMMUNITIES OUR BUSINESS ACKNOWLEDGEMENTS ABOUT THIS REPORT APPENDICES

2023 SUSTAINABILITY REPORT | 90

TOTAL NUMBER AND RATE OF NEW EMPLOYEE HIRES AND EMPLOYEE TURNOVER BY GENDER

2023 New Employee Hires and Turnover by Gender

New Hires

Leavers

Number

Rate

Number

Rate

Female

9,890

58%

10,762

59%

Male

6,720

39%

7,146

39%

Non-Binary

18

0%

16

0%

Not Disclosed

395

2%

174

1%

Total

17,023

100%

18,098

100%

Notes:

> Only permanent employees are included in these figures. All employee data comes from our Human Resources Information System. Total leavers are calculated using the standard turnover formula of total leavers divided by average of opening and closing headcounts. Employee data and management team data in this report is as of December 31, 2023 unless otherwise indicated. Board data is as of the date of publishing of this report. Certain employee data reported may vary slightly from previously reported numbers due to the timing of data extraction. NEW EMPLOYEE HIRES AND TURNOVER BY GENERATIONAL CATEGORY

2023 New Employee Hires and Turnover by Generational Category

New Hires

Leavers

Number

Rate

Number

Rate

Generation Z (1997 – 2022)

3,570

21%

2,598

14%

Millennials/Generation Y (1981 – 1996)

8,156

48%

8,672

48%

Generation X (1965 – 1980)

4,151

24%

4,869

27%

Baby Boomers I and II (1946 – 1964)

1,139

7%

1,928

11%

Silent Generation (1928 - 1945)

5

0%

28

0%

Total

17,023

100%

18,098

100%

Notes:

> Two employees are removed from the new hires count and three employees are removed from the leavers count due to data quality issues. Only permanent employees are included in these figures. All employee data comes from our Human Resources Information System. Total leavers are calculated using the standard turnover formula of total leavers divided by average of opening and closing headcounts. Employee data and management team data in this report is as of December 31, 2023 unless otherwise indicated. Board data is as of the date of publishing of this report. Certain employee data reported may vary slightly from previously reported numbers due to the timing of data extraction.