2023 Sustainability Report

INTRODUCTION OUR CLIENTS OUR PLANET OUR PEOPLE AND COMMUNITIES OUR BUSINESS ACKNOWLEDGEMENTS ABOUT THIS REPORT APPENDICES

2023 SUSTAINABILITY REPORT | 50

Our Approach Diversity, Equity and Inclusion

Occupational Health and Safety Community Engagement

Stories of Progress

Talent Attraction, Retention and Development

Performance Management

DRIVING PERFORMANCE THROUGH STRATEGY, CULTURE AND TALENT

With our new CEO taking the company helm in 2023, her vision and priority shaped a refreshed strategy that strives to Strengthen the Core, Operate with Rigor and Position Cushman & Wakefield for Long-term, Organic Growth. This new strategy is built on three pillars: Culture, Strategy and Talent. To support our new strategy and its underlying philosophy of embracing our values and behaviors to drive business performance, our approach to performance management has also evolved. Beginning in 2024, we will emphasize the importance of setting goals that are aligned to the new strategic pillars. Performance will not only be measured by what employees achieve in relation to their annual goals, but also by how they are achieved. This approach will take into account employee commitment to our newly established DRIVE (Driven, Resilient, Inclusive, Visionary, Entrepreneurial) values and the specific behaviors that support each value. Employees who are eligible for and receive an annual performance review and rating will have 70% of their annual performance rating based on performance against their objectives, and 30% based on their performance against our values and behaviors.

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Operate with Rigor

Position for Long-Term,

Strengthen the Core

Organic Growth

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Purpose: Better Never Settles

Attract & Onboard

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Values: DRIVE

Align & Motivate

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Behaviors: DRIVE

Develop & Grow

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