2023 Sustainability Report
INTRODUCTION OUR CLIENTS OUR PLANET OUR PEOPLE AND COMMUNITIES OUR BUSINESS ACKNOWLEDGEMENTS ABOUT THIS REPORT APPENDICES
2023 SUSTAINABILITY REPORT | 47
Our Approach Diversity, Equity and Inclusion
Occupational Health and Safety Community Engagement
Stories of Progress
Talent Attraction, Retention and Development
Talent Attraction, Retention and Development
Attracting the Best Talent Talent is a strategic differentiator for Cushman & Wakefield. We pride ourselves on our ability to outthink and outdo. This requires us to attract and retain top talent to outperform for our clients and to further our impact. We are committed to creating a workplace that fosters career progression through a focus on the manager-employee relationship, continuous learning and development, and equitable growth opportunities. > We review our hiring processes on a regular basis to ensure that we are using the most efficient platforms (i.e., Indeed Easy Apply and Text to Apply) to attract the most qualified candidates, aided by a structured recruitment and onboarding process that we continuously improve. > We continue to modernize our people management processes on an ongoing basis to develop and grow our employees through training and defined career path progressions. > We offer differentiated value to each type of worker at Cushman & Wakefield . Our scale and global presence allow us to offer a dynamic work environment with ample room for growth. For our brokers, we provide commercial real estate professional development across different industries, ensuring that they have consistent volume and variety in their work. For our skilled trade workers, we offer a variety of impactful positions, including working on artificial reefs, zoos, hospitals, life science labs, office towers, sports stadiums, cutting edge retail and many other types of properties. For our janitorial positions, we offer flexible schedules, competitive pay and room to grow. Our hiring advancements, paired with our mobile optimized job application form, have reduced time-to complete applications by almost 50%. Other areas of focus include:
Career Development We provide career development and professional progression pathways to our people from the earliest days of their employment. EARLY-IN-CAREER (EIC) PROGRAMS We offer several programs to attract young professionals and offer continued support to promote long-term retention. > Global Internship Program: The EIC team hosts an annual internship program every summer across our three regions in which 350+ interns participate. The key objectives of the program include raising brand awareness, building a strong and diverse talent pipeline, and converting our interns into full-time employees. The program encompasses a speaker series, networking sessions, a mentorship program and other events. It provides experiences and resources that enable participants to learn analytical, communication, data management and other skills relevant to commercial real estate. We hire interns across every business group and service line, although most of the internships are in the advisory/brokerage business group. > Capital Markets Analyst Program (CMAP): The goal of the newly introduced CMAP program is to develop strong capital markets brokers. This program provides our new graduate hires with structured learning experiences that include a speaker series, self-guided learning modules, mentorship opportunities and more. > Commercial Real Estate and Project and Development Services (PDS) Graduate Programs: In India, these programs offer 12 months of structured training modules.
NEW HIRES IN 2023 In 2023, 17,023 new employees joined our company with 73% of the new hires in the Americas. Total 17,023 (100%)
12,372 (73%)
3,615 (21%) 1,036 (6%)
Americas
APAC
EMEA
EMPLOYEE TURNOVER IN 2023 Employee turnover at Cushman & Wakefield in 2023 reflected the interest-rate-driven headwinds faced by the real estate market. A total of 18,098 people left the company last year. Total 18,098 (100%)
13,515 (75%)
3,316 (18%) 1,267 (7%)
Americas
APAC
EMEA
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