2023 Sustainability Report

INTRODUCTION OUR CLIENTS OUR PLANET OUR PEOPLE AND COMMUNITIES OUR BUSINESS ACKNOWLEDGEMENTS ABOUT THIS REPORT APPENDICES

2023 SUSTAINABILITY REPORT | 21

Client Sustainability Services

Our Approach Thought Leadership Innovation and Technology

Stories of Progress

Learning Tiers

Global Sustainability Learning As our sustainability services have grown, we have enhanced our employees’ collective knowledge of sustainability. In 2022, we launched a voluntary learning course on the core principles of sustainability and their importance to Cushman & Wakefield. In total, 19,789 employees opted to take the introductory course. In 2023, we rolled out more intensive sustainability training to 36 potential audiences across the organization; 118 of our sustainability practitioners completed specialized sustainability development. Additionally, we offered expanded ESG courses through LinkedIn Learning on 50+ topics; 5,280 people dedicated 1,362 hours to these courses. We had an exceptional year for sustainability education and are excited about upcoming sustainability training for professionals on our client sites. These learning platforms will help our employees

Contents

Aptitudes and Outcomes

Latest sustainability practices

> Ability to drive the sustainability agenda, leadership, innovation and expansion > Expertise in specific sustainability policies, procedures, protocols and language

Level 4

Embedding sustainability into strategy, offerings and operations

> Understand Cushman & Wakefield’s sustainability product offerings and integrate them into existing services > Drive cultural change across the organization > Coach and lead in adoption of sustainability and change management efforts

Level 3

adapt and grow with the evolving sustainability focus of the industry.

Operational excellence and winning in the marketplace

> Understand sustainability services, product offerings and product value proposition > Apply our sustainability framework to win in the marketplace

Level 2

Sustainability primer and foundational learning

> Ability to articulate sustainability concepts and our company’s sustainability vision > Understand the sustainability team structure and who to call to learn more

Level 1