2023 Sustainability Report

INTRODUCTION OUR CLIENTS OUR PLANET OUR PEOPLE AND COMMUNITIES OUR BUSINESS ACKNOWLEDGEMENTS ABOUT THIS REPORT APPENDICES

2023 SUSTAINABILITY REPORT | 12

Our Approach Thought Leadership Innovation and Technology Client Sustainability Services Stories of Progress

BETTER FOR OUR CLIENTS

With our purpose to “never settle for the world that’s been built, but relentlessly drive it forward,” at no point do we shine as brightly as when we are helping our clients develop and implement their real estate strategies. Working with real estate owners, occupiers and investors, we use our drive to understand our clients’ needs, our resilience to help them reach their real estate goals, and our visionary solutioning to help them make better, outlasting decisions. We know that ESG elements matter throughout every step of the property life cycle, and our deep understanding of the topic, along with our strong cultural values, allows us to embed relevant expertise in our client services across our capabilities. Whether in our core services like property management, facilities services and strategic consulting, or in our ESG-focused services like sustainability advisory, energy and resource management, and physical climate scenario analysis, we want to support and enable our clients’ sustainability goals and wishes across their experience with the built environment. Our goal is to stand out as the most trusted partner on our clients’ sustainability journeys with pragmatic advice, next-generation technology and hands-on services.

In this section:

• Our Approach • Thought Leadership • Innovation and Technology

• Client Sustainability Services • Stories of Progress