2023 Sustainability Report Summary

INTRODUCTION

OUR CLIENTS OUR PLANET OUR PEOPLE AND COMMUNITIES OUR BUSINESS ACKNOWLEDGEMENTS

2023 SUSTAINABILITY REPORT | 4

Better for Our Clients

Better for Our Planet

Better for Our People and Communities

Better for Our Business

15%

reduction in total Scope 1 and 2 (market-based) emissions from 2019 43%

Over 4,800 new and existing suppliers completed an ESG intake questionnaire

We provided energy and sustainability services for 60,120+

In 2023, women made up 40% of our total workforce

43% of our people managers

47% of our executives

reduction in total Scope 1 and 2 GHG emissions from 2022

1.13 BSF buildings, totaling approximately

Approximately $840M spent with diverse suppliers in North America (+4.6% versus 2022) 19,789 36% increase in year-over-year ERG membership employees completed voluntary sustainability training in 2023

Women make up 75% of our Board of Directors

58%

Sourced 58% of operations electricity from renewable sources

We achieved sustainable building certifications

for over 590 client buildings

use of natural gas and fuel oil 11%

decrease in energy consumption year-over year in 2023, driven by a 31% decrease in the

Employee data and executive team data in this report is as of December 31, 2023 unless otherwise indicated. “Executive team” refers to our Global Management Team (GMT). Board data is as of the date of publishing of this report.