Flexible Office for the Evolving Workforce

Current Challenges Impacting Providers Providers choose to pass on costs in order to maintain quality

Maintaining Quality is a Priority

Rising costs and inflationary pressures

32%

• Providers are facing significant inflationary pressures felt globally by most sectors. • A survey of providers asking how much operators were planning to increase rates over the next 12 months revealed that 70% expected to increase rates. Rate increases are expected to land between 6%-15%. • On a regional basis, rate increases expected during the year include North America – 4.9%; EMEA – 6.6%; APAC – 8.3%; UK – 9.1%; Latin America – 9.9% • Providers are choosing to increase prices rather than cut back on services and quality .

Changing customer needs

14%

Creating a dynamic collaborative culture

13%

Increased amounts of vacant traditional office space

13%

Low levels of occupancy

12%

Lack of digital technology

5%

Other

4%

Health restrictions

3%

Achieving net0-zero

3%

0%

10%

20%

30%

Source: The Instant Group; Summer 2022 Future of Flex Survey