2022 Environmental Social Governance (ESG) Report
STAKEHOLDER ENGAGEMENT [2-29]
Stakeholder engagement is at the center of Cushman & Wakefield’s corporate ESG program. We leverage materiality assessments, social media, surveys, events and more to communicate with a variety of stakeholders. Those who influence or are affected by our business activities, including employees, clients, shareholders, suppliers, communities and others, such as industry associations, strategic partners and nonprofit organizations, are our targets for engagement that inform our short- and long-term planning. We listen to feedback from stakeholders when managing ESG risks and opportunities facing the business and our clients. Ensuring our stakeholders are enabled to provide feedback efficiently and effectively is key to our engagement and the success of our business. The table below outlines our key stakeholder groups, how we engage with them (including the 2021 materiality assessment, which is discussed in the section above), and key topics raised.
STAKEHOLDER HOW WE ENGAGE
KEY TOPICS
Employees
• Global employee intranet • Internal communications from leadership • Town halls • Engagement and experience surveys • Employee resource groups (ERGs) • Materiality assessment • Rollout of global sustainability training for Cushman & Wakefield employees in 2022 • Direct feedback to Cushman & Wakefield account professionals • Global website • Client satisfaction surveys
• Business ethics and integrity • Innovation and technology • Non-discrimination • Well-being • DEI See People & Culture for how we respond to these topics. • Energy use, GHG emissions, water consumption, and waste generation • Environmental compliance • Sustainability services
Clients
• Industry events • Client webinars • Client newsletters • Thought leadership and research • Materiality assessment • Quarterly earnings calls • Investor Relations website • Investor presentations and events • Annual shareholder meeting • Annual Reports • Materiality assessment
• Business ethics and integrity • Innovation and technology
See Environmental Performance , Sustainability Services, Ethics and Compliance , and Thought Leadership, Innovation and Technology for how we respond to these topics.
Shareholders
• Governance • Anti-corruption
• Business ethics and integrity • Innovation and technology • Climate risks and opportunities See Ethics and Compliance , Thought
Leadership, Innovation and Technology and Climate Change Resilience for how we respond to these topics.
Suppliers and Vendors
• Global website • Global Vendor/Supplier Integrity Policy
• Business ethics and integrity • Non-discrimination • Anti-corruption
• Preferred Supplier Program • Supplier Diversity Program • Supplier Registration Portal • Materiality assessment
See Ethics and Compliance and Supply Chain Management for how we respond to these topics.
Communities
See Community Engagement for how we support our communities.
• Local community involvement/charity work • Sponsorships and donations • Cushman & Wakefield Charitable Foundation
CUSHMAN & WAKEFIELD 2022 ESG REPORT | 17
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