2022 Environmental Social Governance (ESG) Report
SOCIAL
HSSE OVERSIGHT Our HSSE leadership team develops global guidelines and work procedures aimed at eliminating or reducing hazards and risks by applying control measures that prevent injury or damage. HSSE leadership regularly reviews, monitors and audits health and safety processes and works to identify and implement required corrective and preventative actions when deemed necessary. Experienced HSSE professionals lead global and regional operations, and the number of safety professionals in each region is determined by a risk assessment of the work conducted in that region. This process has been validated through the achievement of the ISO 45001, ISO 14001, and ISO 9001 certifications in the following countries: Australia, New Zealand, Singapore, Malaysia, Thailand, and the UK. Our Germany, Hungary, Ireland, and Spain offices hold certifications for ISO 9001 and ISO 14001, while our Hungary, Poland, Czech Republic, Slovakia, Netherlands, Belgium, Luxembourg, Sweden, Italy, France and Portugal offices hold ISO 14001 certifications. Additionally, our Singapore office also holds certifications for ISO 41001, ISO 22301, and ISO 55001. Communication is crucial to our HSSE program. Cushman & Wakefield employees, as well as contractors, are guided by our Global Health and Safety Policy, and in each of our major markets, HSSE professionals facilitate employee access to and awareness of our global HSSE program. We also prioritize the safety of the communities in which we operate, seeking to ensure that our operations do not expose anyone to unmitigated risk of injury, illness or damage to property or the environment. The HSSE team works with our Procurement team to establish minimum HSSE requirements for contractors and suppliers, including HSSE performance criteria, relevant competency standards, company prequalification and performance monitoring.
Our Global Health and Safety Policy, available on Cushman & Wakefield’s
website and our employee intranet, outlines our commitment to health and safety and supports our culture of responsibility and accountability.
RECORDING AND REPORTING HAZARDS AND INCIDENTS Guided by our Global Health and Safety Policy, Cushman & Wakefield employees are responsible for reporting work-related incidents, including near misses, hazards, injuries and property damage. Incidents are to be reported to supervisors and on site managers through an online reporting system, or if necessary, by phone or email. We recognize the importance of employee feedback, and we protect workers from reprisals when reporting incidents, hazards, risks and opportunities. To support continuous improvement of our HSSE program, we share relevant best practices and lessons learned with all employees through Health and Safety alerts via email and the employee intranet. We are in the process of rolling out a new HSSE software platform, Intelex, which we expect to improve our management of HSSE globally, pattern documenting and the integration of data collection, verification and oversight. Our 2022 pilot team worked with HSSE leadership to align on the development of this platform to help ensure it met the needs of each of our markets. The powerful incident reporting capability of this platform picks up the categorization of incidents based on OSHA international standards and gives employees the option to include more details when reporting incidents. The platform is designed to verify all reports and flow into regular reporting for review
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