2022 Environmental Social Governance (ESG) Report

SOCIAL

MEASURING WELL-BEING To further our understanding of well-being in workplaces for both our workforce and our clients’, we continue to use our proprietary Experience per Square Foot™ (XSF) tool. This data-driven, evidence-based approach measures key drivers of workplace experience and informs our efforts to enhance performance. Our XSF tool measures three core direct metrics—well-being, energy and inspiration—that we have found to be correlated to employee well-being outcomes. Additionally, we measure and evaluate a core indirect metric referred to as “bond measure,” which gauges employees' sense of connection to their colleagues. Our 2022 Global Employee Engagement Survey integrated our XSF tool and Employee Engagement strategies for the first time. We intend for this integration to provide a holistic view of how our employees experience their workplace physically and psychologically. Our employee insights help our Total Workplace Team continue to improve our workplace experience and engagement for our own employees.

Since launching the XSF tool in 2017, we have captured 10 million data points from 185,000 people in 145 companies and 100+ countries. Data and insights gained from our XSF tool continue to be utilized by our experts to develop thought leadership that supports companies in achieving optimal employee well-being and experiences in an ever-changing work environment. Our XSF tool survey is also a pre-approved survey for WELL certification, meaning companies can use XSF to capture and report data related to the workplace experience to meet specific requirements of the WELL features and ultimately support WELL certification. Additionally, Cushman & Wakefield continues to partner on the development of International WELL Building Institute (IWBI)’s 12 Competencies for Measuring Health and Well-being for Human and Social Capital (The 12 Competencies) to help us improve the integration and tracking of health and well-being into our culture, strategy and ESG reporting.

INDIVIDUAL > Health & Well-being > Thriving > Performance Energy & Motivation > Employee Effectiveness ORGANIZATIONAL > Organizational Performance > Organizational Culture & Engagement > Risk Management > Environment of Care & Support ENVIRONMENTAL > Ambient Environmental Quality > Occupant & Market Perceptions of Indoor Environmental Quality COMMUNITY > Community & Stakeholder Engagement GLOBAL > Environmental, Social & Governance (ESG) Transparency & Reporting

12 COMPETENCIES FOR MEASURING HEALTH & WELL-BEING FOR HUMAN & SOCIAL CAPITAL

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