2021 Environmental Social Governance (ESG) Report
HSSE Leadership Our global and regional HSSE operations are led by experienced HSSE professionals. The number of safety professionals in each region is determined based on a risk assessment of the work conducted in that region. This staffing model has been externally validated in several countries through the achievement of certification under ISO 45001: UK, Thailand, Australia, New Zealand, Singapore and Malaysia offices. To achieve ISO 45001 certification, it is necessary to demonstrate there are adequate numbers of competent personnel on the HSSE team. Additionally, our offices in Greater China are certified OHSAS 18001. All employees and contractors under Cushman & Wakefield’s control are covered under our HSSE management system. Our Procurement team works with our HSSE team to establish minimum HSSE requirements for working with contractors and suppliers. This includes HSSE performance criteria required of organizations engaged, establishment of relevant competency standards, company pre qualification and performance monitoring. The global HSSE team is supported by professionals in each of our major markets who facilitate workers’ access to our global HSSE program. They also manage the consistency and quality of the global HSEE system by conducting audits, reviewing reported incidents and hazards, determining corrective actions needed using the hierarchy of controls and identifying any necessary improvements. The Global Health & Safety Policy requires consultation with employees, subcontractors and relevant third parties impacted by Cushman & Wakefield’s business operations on health and safety manners. This engagement is managed at the country level.
Recording and Reporting Hazards and Accidents Employees are required to report work-related hazards to their supervisor or site-manager in accordance with regional policies and legislative requirements, which vary by region. Accidents are reported through an online reporting system, or in some cases, via phone or email. Cushman & Wakefield’s Global Health & Safety Policy outlines each individual’s responsibility for ensuring the health, safety and wellbeing of themselves and others working around them. Under the policy, all workers are protected from reprisal when reporting incidents. This valuable employee feedback is leveraged to support the continuous improvement of our health and safety management system. Lessons learned are shared with all workers (including employees, contractors and relevant client-facing personnel) through Health & Safety Alerts via email and the employee intranet. Training and Education Cushman & Wakefield remains committed to providing learning opportunities to all our employees who focus on our regulatory obligations and those environments and tasks that have a higher level of risk. In 2021, we worked to drive consistency in HSSE training for similar roles across the globe, while allowing for tailored training for individuals as appropriate. Under our Global Health & Safety Policy, operational managers are required to ensure their employees receive HSSE training that aligns with their job responsibilities. We partner with online HSSE training providers around the world with the capacity to deliver content in local languages—selecting those whose course libraries contain relevant, up-to
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