2021 Environmental Social Governance (ESG) Report
PEOPLE & CULTURE As a professional services firm, our people are our competitive differentiator, and we prioritize attracting, motivating, developing and retaining strong talent across our advisory and services businesses and global functions. We seek to continue to build an inclusive workplace that fosters fair and equitable growth opportunities; focus on the manager-employee relationship to drive operational performance; and provide our employees with learning and development opportunities to support their ongoing career progression. Hiring and Retention (401-103) Our people have earned a strong reputation by successfully executing on some of the most iconic and complex real estate assignments in the world. Because of this legacy of excellence, our leading services platform and brand strength, we attract and retain top talent in the industry. We provide our employees with training and growth opportunities to support their ongoing success. In addition, we are focused on management development to drive strong operational performance and continuing innovation. We believe that having a diverse workforce enables new
perspectives, creativity, better risk management and problem solving, leading to superior results. Cushman & Wakefield’s People team is focused on delivering competitive differentiation in the market by uncovering talent insights; optimizing our people processes and systems; increasing the impact each employee has on the success of the company; and embedding a diverse, equitable, inclusive and high performing culture that is rooted in our purpose and values. We focus significantly on retaining, developing and motivating employees across all our businesses and functional segments and actively track and address the root causes of employee turnover. In 2021, and in alignment with broader cross-industry turnover trends, our overall turnover rate was approximately 35%, with a voluntary turnover rate of 25.5%. In circumstances where staff reductions or organizational changes are necessary, we aim to provide transition assistance through an outplacement consultant to facilitate employees’ next steps. Transition plans vary but can include career and interview coaching, job leads, webinars and social media strategy development.
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