2021 Environmental Social Governance (ESG) Report
STAKEHOLDER ENGAGEMENT (102-40, 102-42, 102-43, 102-44)
We engage with a wide variety of stakeholders who influence or are affected by our business activities, including employees, clients, shareholders, suppliers, communities and others such as industry associations, strategic partners and nonprofit organizations. It’s important to us that we listen to and seek feedback from our stakeholders as we make decisions about how we manage ESG risks and opportunities facing our business and clients. We are committed to continuous improvement in each of the areas where we make an impact so that we position our firm as an industry leader striving for a sustainable future. The table below outlines our key stakeholder groups, how we engage with them and key topics raised, including the 2021 materiality assessment.
STAKEHOLDER HOW WE ENGAGE
KEY TOPICS
Employees
• Business ethics and integrity • Innovation and technology • Non-discrimination • Wellbeing • DEI See People & Culture for how we respond to these topics. • Energy use, GHG emissions, water consumption and waste generation • Environmental compliance • Sustainability services See Ethics and Compliance , Environmental Performance , and Making an Impact for Clients for how we respond to these topics. • Anti-corruption • Business ethics and integrity • Innovation and technology • Climate risks and opportunities See Ethics and Compliance , Thought Leadership, Innovation and Technology and Climate Change Resilience for how we respond to these topics. • Business ethics and integrity • Innovation and technology
• Global employee intranet • Internal communications from leadership • Town halls • Engagement and experience surveys • Employee resource groups (ERGs) • Materiality assessment
Clients
• Global website • Client satisfaction surveys
• Industry events • Client webinars • Client newsletters • Thought leadership and research • Materiality assessment • Quarterly earnings calls • Investor Relations website • Investor presentations and events • Annual shareholder meeting • Annual Reports • Materiality assessment
Shareholders
Suppliers and Vendors
• Global website • Global Vendor/Supplier Integrity Policy
• Business ethics and integrity • Non-discrimination • Anti-corruption
• Preferred Supplier Program • Supplier Diversity Program • Supplier Registration Portal • Materiality assessment
• See Ethics and Compliance and Supply Chain Management for how we respond to these topics.
Communities
See Community Engagement for how we support our communities.
• Local community involvement / charity work • Sponsorships and donations • Cushman & Wakefield Charitable Foundation
CUSHMAN & WAKEFIELD 2021 ESG REPORT | 19
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