Corporate Social Responsibility Report 2019 | Cushman & Wakefield

STAKEHOLDER ENGAGEMENT (102-40, 102-42, 102-43, 102-44)

We engage with a wide variety of stakeholders to inform our corporate responsibility work and advance our company’s commitments. We define them as those individuals, groups or organizations who can influence or are affected by our business activities. They include shareholders, clients, employees, suppliers, industry associations, competitors, communities, governmental organizations, media and more. We interact with key stakeholder groups throughout the year in a number of ways, including quarterly earnings calls, town halls, client and employee satisfaction surveys, our employee intranet and industry events. Our key stakeholder groups are those who influence our business directly.

KEY GROUPS

THEIR EXPECTATIONS

OUR RESPONSE

TYPES OF ENGAGEMENT

Employees

Our employees expect a friendly and productive workplace that values their contributions and provides opportunities for growth and development.

We provide an inclusive workplace where employees are encouraged to ask questions, provide feedback and bring forward new ideas. See the section on Our Impact on People and Communities . Leveraging our global platform, we continually strive to deliver the best possible service and solutions to our clients. See the section on Our Impact on Clients . directly or indirectly with our shareholders on our financial and non-financial performance. See the section on Our Impact on Operations . We engage with a diverse range of suppliers, empowering them to represent who we are and what we believe in. See the section on Our Impact on Operations . We engage with communities and contribute to the wellbeing of individuals. We are a positive steward of the environment and conserve resources where we can. See our sections on Our Impact on Operations and Our Impact on People and Communities. Throughout the year, we regularly communicate

• Global employee Intranet • Global internal communications • Town halls • Employee Engagement Survey • Employee Resource Groups (ERGs) • Global website • Client satisfaction surveys

Clients

Our clients want to be ahead of the curve when it comes to their real estate. They look to us for forward-thinking advice and solutions for how to best maximize their operations in both the short- and long-term. Our shareholders expect our firm to not only deliver strong financial performance on an annual basis, but to also provide an excellent example of corporate and environmental stewardship. We partner with suppliers and vendors who share the same values and principles that we do. After all, they are an extension of our firm. As a corporate citizen, Cushman & Wakefield plays an important role within local communities. Not only does the firm enhance community life, but it’s also accountable for delivering environmentally sustainable real estate solutions.

• Industry events • Client webinars

Shareholders

• Quarterly earnings calls • Investor Relations website • Investor presentations and events • Annual shareholder meeting • Annual Report • Supplier Code of Conduct • Supplier diversity initiatives

Suppliers and Vendors

Communities and the Environment

• Local community involvement / charity work • Sponsorships and donations • Cushman & Wakefield Charitable Foundation

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